Call Center Agent

Sky Distribution

Posted on 27 Oct

Experience

0 - 2 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Main Duties:

  • Keep records of customer interactions, inquiries, comments, transactions, complaints and actions taken
  • Provide feedback on the efficiency of the customer service process
  • Responding promptly and effectively to customers' complaints and requests.
  • Follow Up & Moderate Our Social Media Channels

Desired Candidate Profile

College graduates

Age 23-29

Has good observing skills.

Good English spoken and written.

Basic Excel skills.

Problem Solving Skills.

Telephone Skills

Negotiation skills

Research skills

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Call Center Agent

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Sky Distribution

https://wuzzuf.net/jobs/p/xjkgntdomkjs-call-center-agent-sky-distribution-cairo-egypt