Call Center Agent Sand Dance Tyres Trading

Multiple Vacancies

Posted on 4 Mar

Experience

0 - 2 Years

Monthly Salary

AED 2,000 - 2,500 ($541 - $676)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any GCC National, Any Arab National

Gender

Any

Vacancy

6 Vacancies

Job Description

Roles & Responsibilities

  • Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions tailored to individual customer needs.
  • Utilize active listening skills to accurately understand customer concerns, ensuring clarity before providing answers or assistance.
  • Document all customer interactions in detail, maintaining accurate records for future reference and ensuring consistent service.
  • Meet or exceed daily performance metrics such as call handling time, customer satisfaction ratings, and first call resolution rates.

Desired Candidate Profile

  • High school diploma or equivalent; a degree in a related field is a plus.

  • 1-2 years of experience in customer service or call center environments preferred, demonstrating familiarity with call-handling procedures.

  • Fluency in English; proficiency in additional languages is a significant advantage for diverse customer interactions.

  • Proficient in using CRM software and other communication tools to manage customer data effectively.

  • Arabic speaker must

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service
  • Team Collaboration
  • Time Management
  • Problem Solving
  • CRM Software
  • Conflict Resolution
  • Technical Support Agent
  • Telecommunication Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Sand Dance Tyres Trading

Sand Dance tyres is a network of service centers that provide automotive services for tyres, batteries, lubricants and vehicle refurbishment throughout the United Arab Emirates. We provide you with the best and most well-known brands in the same location. We provide you with a variety of tyres suitable for all budgets.

Gopika - HR

Al Qouz-4 Dubai, UAE, Dubai, United Arab Emirates (UAE)

Similar Jobs

Customer Happiness Executive

Customer Service Officer

Brinks Global Services FZE

  • 3 - 8 Years
  • Dubai - United Arab Emirates (UAE)

Data Entry Operator

R O C HUMAN RESOURCES CONSULTANCIES

  • 1 - 2 Years
  • Dubai - United Arab Emirates (UAE)

Customer Service Representative

Dios IT Infrastructure LLC

  • 0 - 6 Years
  • Dubai - United Arab Emirates (UAE)

Customer Service Executive

View All