Call Center Executive

Golf Aviation Academy

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Giza - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Make and receive phone calls with students interested in aviation studies.

Answer general inquiries and provide basic information about the academy and its programs.

Explain study and enrollment steps in a clear and simple way.

Encourage students inside Egypt to visit the company office.

Follow up with interested students when needed.

Record and update student information accurately on the CRM system.

Maintain a polite and professional communication style at all times.

Key Responsibilities

  • 3 to 5 years of experience in a call center or phone-based role.
  • Good communication and listening skills.
  • Clear and calm phone voice.
  • Ability to follow work guidelines with flexibility.
  • Basic computer skills and experience using CRM systems.
  • Commitment, professionalism, and willingness to learn.

Desired Candidate Profile

3 to 5 years of experience in a call center or phone-based role.

  • Good communication and listening skills.
  • Clear and calm phone voice.
  • Ability to follow work guidelines with flexibility.
  • Basic computer skills and experience using CRM systems.
  • Commitment, professionalism, and willingness to learn.

Company Industry

Department / Functional Area

Keywords

  • Call Center Executive

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