Call Center Representative

iCall Outsourcing

Posted 30+ days ago

Experience

2 - 4 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

icall is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in Egypt, join in.

Responsibilities:
  1. Responding efficiently to callers, explaining possible solutions, and ensuring that the client feels supported and valued.
  2. Solving customers problems.
  3. Handling angry customers
  4. Adhering to all company policies and procedures.
Skills / Experience:
  1. Having basic knowledge in English
  2. Fresh graduates are welcome to apply
  3. Experienced and non-experienced applicants
  4. Good communication skills
  5. Active listening skill
  6. Clearway of talking without having a lisp.

Company Industry

Department / Functional Area

Keywords

  • Call Center Representative

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