Call Center Team Leader Jobs

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead and mentor developers, manage backend architecture, develop APIs, ensure transaction reliability, and coordinate with teams on technical tasks.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries, utilizing active listening, and meeting performance metrics while managing customer data effectively.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Manage Transmission NOC operations, lead incident response, and ensure service reliability in Data Center Connectivity Services with relevant IT qualifications.

• 8 - 13 Years
• Dubai - United Arab Emirates (UAE)

Manages assignments, resolves complex issues, ensures compliance, and enhances team performance in Fire Alarm and ELV systems.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage a team of Field Sales Executives, set targets, monitor performance, and ensure customer satisfaction with strong leadership skills.

• 1 - 6 Years
• Dubai - United Arab Emirates

Responsible for overseeing logistics and warehousing, requiring experience in stakeholder management and proficiency in Microsoft Office applications.

• 4 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise Personal Lease and Invoicing Teams, manage invoicing automation, and coordinate with departments to achieve collection and reporting targets.

• 4 - 9 Years
• Mumbai - India

Manage candidate sourcing for Blue Collar and White Collar positions, utilizing AI tools, client coordination, and strong knowledge of KSA recruitment market.

• 1 - 6 Years
• Riyadh - Saudi Arabia

The role involves overseeing Account Development Executives, managing retail partners, achieving performance targets, and requires experience in customer-facing environments and...

• 6 - 11 Years
• Amman - Jordan

Lead a team to develop AI solutions, utilizing machine learning frameworks, cloud infrastructure, and NLP expertise while fostering innovation and best practices.

• 0 - 2 Years
• Alexandria - Egypt

Lead VAT invoice collection and reconciliation, manage supplier relationships, resolve discrepancies, and drive process improvements while ensuring compliance and accuracy.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Responsible for overseeing operations in customer-facing environments, warehousing, logistics, or manufacturing with proficiency in Microsoft Office and Excel.

• 8 - 10 Years
• Muscat - Oman

Lead Process Engineering services, optimize production, ensure product quality, manage teams, and support operational efficiency with a Bachelor's degree in Chemical Engineering.

• 6 - 11 Years
• Jeddah - Saudi Arabia

Lead CRM consultants to deliver Microsoft Dynamics 365 Customer Engagement solutions, manage projects, and ensure stakeholder communication and team performance.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Supervise joinery and upholstery teams, ensure production quality, manage deliveries, and coordinate with sales while maintaining organization and safety.

• 7 - 10 Years
• Cairo - Egypt

Lead creative vision and direction, manage brand consistency, oversee online and offline communication, and guide design teams with strong graphic design skills.

• 4 - 7 Years
• United Arab Emirates - United Arab Emirates (UAE)

Manage timely resubmissions and reconciliations, improve claims quality, and mitigate financial risks while ensuring compliance with regulations.

• 0 - 5 Years
• Cairo - Egypt

Lead a cross-functional team in AI, RPA, and Citizen Development, ensuring delivery, governance, and community engagement while fostering innovation and growth.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Supervise food and beverage service, ensure guest satisfaction, support team operations, and maintain service standards with strong communication skills.

• 0 - 5 Years
• Doha - Qatar

Lead the development and support of digital banking platforms, ensuring stability and performance while possessing strong technical and leadership skills in financial services.

• 4 - 6 Years
• Dubai - United Arab Emirates

Lead customer relations by reducing escalation rates, analyzing data patterns, and making clear decisions on complex cases while managing BPO performance.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Oversee quality assurance for Telugu AI projects, ensuring accuracy and cultural appropriateness while managing remote teams and documentation.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead performance marketing campaigns across multiple platforms, manage a team, reduce customer acquisition costs, and ensure effective budget allocation.

• 3 - 8 Years
• Casablanca - Morocco

Expand market penetration in Pulp & Paper and Water industry, develop strategies, manage sales funnel, and achieve customer satisfaction.

• 1 - 6 Years
• Cairo - Egypt

Lead and supervise the Delivery Associate team, monitor performance, ensure timely deliveries, and handle operational issues while maintaining service quality.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Lead design and delivery of AI solutions, manage projects, and guide teams in Generative AI, machine learning, and data science.

• 6 - 11 Years
• Alexandria - Egypt

Lead design and development of applications using C#, .NET, and ASP.NET Core; mentor developers, ensure coding standards, and contribute to CI/CD practices.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise analysts, manage queues, provide escalations, conduct coaching, and ensure service quality in a high-volume service desk environment.

• 8 - 12 Years
• Dubai - United Arab Emirates

Lead and develop engineering teams, oversee project delivery, ensure compliance and quality, and provide technical guidance in heavy lifting solutions.