Call Centre Manager Jobs

• 5 - 7 Years
• Cairo - Egypt

Assist in managing call center operations, ensuring service quality, client satisfaction, and team performance while leading and developing staff.

• 0 - 5 Years
• Beirut - Lebanon

Develop objectives, manage resources, analyze statistics, budget tracking, hire and train personnel for high customer service standards.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Develop and implement call center strategies to enhance customer satisfaction, manage performance metrics, and lead a high-performing Forex team.

• 3 - 8 Years
• Lebanon - Lebanon

Lead and manage Call Center team, monitor operations and service quality, analyze reports, and develop training plans while possessing strong leadership and communication skills.

• 1 - 5 Years
• Cairo - Egypt

Plan and monitor inbound call schedules, analyze historical data, and optimize team utilization based on experience and average handling time.

• 0 - 3 Years
• Saudi Arabia - Saudi Arabia

Responsible for presenting a professional Call Center services to achieve departmental goals and objectives. Key Responsibilities: Manage outbound calls in a polite and professi...

• 1 - 3 Years
• Agadir - Morocco

The supervisor ensures project success by managing customer advisors, achieving objectives, analyzing performance, and maintaining quality standards, requiring strong leadership...

• 2 - 4 Years
• Marrakech - Morocco

Manage customer service team, ensure quality standards, analyze performance, and provide reports while possessing strong analytical and interpersonal skills in French and English.

• 4 - 6 Years
• Morocco - Morocco

The role requires analytical skills, customer satisfaction focus, leadership, and proficiency in office software for Dynamics 365 Customer Engagement and Power Platform.

• 2 - 3 Years
• Giza - Egypt

Manage workforce distribution, analyze call volumes, prepare performance reports, and ensure adherence to schedules in a Call Center environment.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Job Summary We are seeking an experienced and dynamic Call Centre Manager to lead and oversee our multi-functional call centre operations. The team consists of approximately 12 ...

• 2 - 7 Years
• Dubai - United Arab Emirates

Responsible for managing daily Call Center operations, enhancing guest experience through training, auditing, and communication in a fast-paced environment.

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service quality, lead team development, manage performance metrics, and implement process improvements in a customer-focused environment.