Call Centre Manager Jobs

• 5 - 7 Years
• Cairo - Egypt

Assist in managing call center operations, ensuring service quality, client satisfaction, and team performance while leading and developing staff.

• 1 - 6 Years
• Riyadh - Saudi Arabia

Oversee call center operations, enhance customer satisfaction, manage performance metrics, and lead team development while ensuring service quality and efficiency.

• 7 - 12 Years
• Cairo - Egypt

Lead daily operations of a contact center, manage teams, achieve KPIs, and drive performance through data analysis and continuous improvement.

• 5 - 7 Years
• Beirut - Lebanon

Oversee daily operations for high-quality customer service, analyze call center data, and improve processes for efficiency and satisfaction.

• 5 - 10 Years
• Kuwat - Kuwait

Supervise call center operations, manage personnel training, ensure customer service excellence, and analyze performance metrics for optimal efficiency.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Ensure achievement of objectives, manage customer service team, drive improvements, and possess strong analytical and interpersonal skills for customer satisfaction.

• 2 - 3 Years
• Giza - Egypt

Manage workforce distribution, analyze call volumes, prepare performance reports, and ensure adherence to schedules in a Call Center environment.

• 0 - 3 Years
• Saudi Arabia - Saudi Arabia

Responsible for presenting a professional Call Center services to achieve departmental goals and objectives. Key Responsibilities: Manage outbound calls in a polite and professi...

• 1 - 3 Years
• Agadir - Morocco

The supervisor ensures project success by managing customer advisors, achieving objectives, analyzing performance, and maintaining quality standards, requiring strong leadership...

• 2 - 4 Years
• Marrakech - Morocco

Manage customer service team, ensure quality standards, analyze performance, and provide reports while possessing strong analytical and interpersonal skills in French and English.

• 4 - 6 Years
• Morocco - Morocco

The role requires analytical skills, customer satisfaction focus, leadership, and proficiency in office software for Dynamics 365 Customer Engagement and Power Platform.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

Oversee call center operations, ensure service level agreements, manage performance metrics, and develop team leaders while optimizing multi-channel support.