Call Centre Manager Jobs

• 2 - 7 Years
• Cairo - Egypt

Oversee call center operations, lead customer service team, improve satisfaction, monitor performance, handle escalations, and ensure compliance with regulations.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor call performance metrics, provide coaching, develop training programs, and ensure customer satisfaction while leading a call center team effectively.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage home services operations, ensuring quality and efficiency while leading teams, optimizing resources, and enhancing customer satisfaction through continuous improvement.

• 1 - 7 Years
• Morocco - Morocco

The role involves managing a team, achieving objectives, analyzing performance, and ensuring compliance with quality standards, requiring strong leadership and analytical skills.

• 1 - 7 Years
• Morocco - Morocco

The role involves managing a team, achieving objectives, analyzing performance, and ensuring compliance with quality standards, requiring strong analytical and interpersonal ski...

• 1 - 7 Years
• Morocco - Morocco

The role involves managing a team, ensuring objectives are met, analyzing performance, and requires fluency in Spanish and English with strong leadership skills.

• 0 - 2 Years
• Morocco - Morocco

The role involves managing a team, achieving objectives, analyzing performance, and ensuring compliance with quality standards while possessing strong analytical and interperson...

• 0 - 3 Years
• Saudi Arabia - Saudi Arabia

Manage outbound calls, ensure customer satisfaction, perform reports, and maintain quality standards while utilizing effective communication skills.

• 0 - 5 Years
• Cairo - Egypt

Responsible for answering client calls, scheduling appointments, updating knowledge, and ensuring accurate communication while possessing strong organizational and communication...

• 1 - 3 Years
• Dubai - United Arab Emirates

Lead patient contact centre operations, ensuring seamless communication, excellent customer experience, operational efficiency, and high team performance.

• 5 - 7 Years
• Egypt - Egypt

Manage IT strategies, oversee system implementation, provide technical support, and ensure budget management while coordinating with stakeholders in a call center environment.

• 7 - 9 Years
• Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.