Captain Acquisition And Market Ops Lead - Sharjah

Careem

About The Role

As the Captain Acquisition & Market Ops Lead, you will be the driving force behind our on-ground acquisition efforts in new cities, starting with Sharjah. This role is central to building and managing the supply base from onboarding third-party logistics (3PL) suppliers to ensuring captain (driver) availability and readiness. You will act as the go-to person for supplier coordination, captain onboarding, and operational ramp-up.

What Youll Do

• Own and lead the full captain acquisition process on the ground in Sharjah.
• Initiate and manage onboarding conversations with 3PL partners and logistics suppliers
• Align captain supply with Careems growth plans by ensuring 3PLs meet their commitments
• Track and enforce fulfilment targets (e.g., ensuring 20 captains are delivered if committed)
• Distribute captain swag/uniforms and coordinate training initiatives
• Build and nurture relationships with 3PL providers to establish trust and long-term collaboration
• Serve as the point of contact for resolving operational issues with suppliers and captains
• Maintain clear documentation and reporting of acquisition progress and supply health
  
  

What Youll Need

• 2 3 years of experience in acquisition, logistics, or operations in a fast-moving environment (e.g., food tech, q-commerce, mobility)
• Proven track record of on-ground operations or supplier/vendor management
• Strong communication and relationship-building skills
• Intermediate Excel proficiency required; PowerPoint is a plus
• Analytical mindset with comfort handling numbers and supply metrics
• Proficiency in Hindi or Urdu preferred; Arabic not mandatory
• Ownership mindset with the ability to operate independently and thrive in ambiguity
• Based in Sharjah (highly preferred) or be able to commute to Sharjah on a daily basis.