Category Program Manager

Vistaprint

You will join a global, fully remote team that supports our Category Experience squads across North America, Europe and APAC markets. While our Project Managers drive the execution of product launches, coordinating copywriters, photographers, and 3D artists from ideation to live-on-site, you will serve as the architect of the global system that connects them. Your focus is on the "health" of the program; you will look beyond individual project execution to ensure our Jira frameworks and operational infrastructure are consistent, scalable, and optimized for a diverse, international team.

What You Will Do

• System Architecture: Serve as the primary owner of our global Jira environment, maintaining and evolving processes to ensure consistency across regional squads.
• Automation Strategy: Drive the execution of our operations automation strategy, evolving internal tooling from simple scripts to advanced AI agents that reduce administrative burden.
• Global Reporting: Lead global analytics initiatives by creating templates and frameworks that empower the team to track program health and operational metrics.
• Agile Governance: Champion agile procedures, acting as a resource to support Project Managers in optimizing their workflows rather than just enforcing compliance.
• Predictive Intelligence: Establish a self-service analytics framework that allows teams to forecast capacity and detect hidden risks before they become critical issues.
• Cross-Regional Alignment: Facilitate shared learning sessions to ensure that lessons learned in one market are applied globally, preventing operational silos.