Chief Baker Mandarin Oriental Hotel Group

The Chief Baker is responsible for leading all operational, administrative, and financial aspects of the bakery kitchen at Mandarin Oriental, Doha. This includes production for banquet services, in-room dining, the Mandarin Cake Shop, and the Gelato Shop. The role ensures consistency in product quality, food safety, and presentation standards across all bakery operations. Reporting to the Executive Pastry Chef, the Chief Baker plays a key role in menu development, staff leadership, training, cost control, and compliance with hygiene and safety regulations. The position requires strong coordination with other culinary and service departments, a commitment to excellence, and the ability to manage a high-performing team in a dynamic, multicultural environment.

As Chief Baker, you will be responsible for the following duties:

• Oversee the full scope of bakery operations including production planning, menu development, quality assurance, and outlet coordination.

• Lead and train bakery team members, ensuring skills development, performance management, and scheduling are aligned with business needs.

• Ensure all bakery items meet brand standards in taste, presentation, and authenticity, while maintaining cost controls and recipe accuracy.

• Maintain compliance with hygiene, sanitation, and food safety protocols in accordance with internal and local regulatory standards.

• Support guest satisfaction by accommodating special requests and ensuring high-quality service delivery across all food and beverage outlets.

• Collaborate with various departments on promotional activities and seasonal events, and facilitate efficient interdepartmental communication.

• Contribute to administrative functions, including training documentation, holiday planning, performance reviews, and cost reporting.