Chief Engineer IBIS

PRIMARY OBJECTIVE OF POSITION

The Chief Engineer is responsible for providing the customer with a secure, comfortable environment by maintaining the hotel s assets through ongoing preventive maintenance programmes, and ensuring that all mechanical systems are operating in accordance with corporate policies and procedures, and according to local requirements and regulations. The job incumbent operates in line with hotel and corporate policies and guidelines, and the hotel s business plan.

TASKS, DUTIES AND RESPONSIBILITIES

RESPONSIBLE FOR PROVIDING A SECURE AND COMFORTABLE ENVIRONMENT

Maintains facilities and equipment by conducting inspections on a regular basis to determine need and extent of service, equipment required, type of operation, and maintenance needed

Develops and implements strategies to achieve goals for customer complaints per thousand rooms , and willingness to return

Ensures adherence to applicable laws by meeting with government and insurance inspectors, and performing follow-up as required

Communicates with department heads regarding engineering programmes as they pertain to the physical plant

Keeps all mechanical, electrical, and structural blueprints and diagrams up to date; maintains library of part lists, maintenance manuals, reference books, catalogues, etc.

Takes prompt corrective action as necessary

Ensures that the physical plant is operating in a safe, efficient, and orderly fashion by directing all phases of maintenance, repair and renovation

Determines if work should be done internally or through external contractors

Schedules employees in accordance with plan

Assigns work orders by priority, and delegates duties and supervises work

Schedules the appropriate preventive maintenance programme

Responds to guest complaints and department service requests

Maintains a supply of inventory necessary for optimal operating efficiency by initiating purchasing orders for maintenance supplies, machinery, equipment, parts and services as required

Achieves the best price and suitability of product by appropriately selecting from available contractors and vendors

Directs and aids in the replacement of systems that become inadequate or obsolete

Recommends, establishes, and maintains inventory level thresholds based on budget and availability of supplies

Reviews and approves invoices Develops and promotes energy conservation programmes by continually monitoring utility costs and consumption

Maintains logs and journals for all utilities, reviews meter readings and regulates controls Designs and supervises recycling programmes for aluminium, paper, plastic, glass, etc.

Prepares the operating budget for engineering, recommends items to be included in the hotel s capital budget, and insures adherence with approved budget

MANAGING THE ENGINEERING FUNCTION

Manages employees working for the engineering function, including contractors and hotel employees

HEALTH AND SAFETY

Ensures that all potential and real hazards are reduced immediately

Fully understands the hotel s fire, emergency, and bomb procedures

Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees

Ensures that own staff works in a safe manner that does not harm or injure self or others Stimulates and encourages a general awareness of health and safety in tasks and activities

Ensures the safety of the people and property within the premises by applying hotel regulations, adhering to existing laws and regulations

Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening

Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of hotel employees is maintained by self and own staff

MISCELLANEOUS

Attends meetings and training required by the General Manager

Assists colleagues to perform similar or related jobs when necessary

Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently

Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel s stakeholders

Maintains own working area, materials and company property clean, tidy and in good shape

Continuously seeks to endeavor and improve the department s efficient operation, and knowledge of own job function

Is well updated on, and possesses solid knowledge of the following:

- Hotel fire, bomb and emergency procedures

- Hotel health and safety policies and procedures

- Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)

- Hotel standards of operation and departmental procedures

- Current licensing relating to own responsibility, and to the hotel

- Accepted methods of payment by the hotel

- Short and long term hotel as well as corporate marketing and promotional programmers

- Corporate clients and clients generating high business volume

- Union agreements

Experience in brand hotels.
Excellent command in English / additional language is an advantage.
Strong reporting and analytical skills.
Good analytical and numeric skills.
High level of organization and time management skill.