Chief Human Resources Officer - People and Culture

Client of Business Lobby

Responsibilities

• Design and execute a talent acquisition strategy to attract, assess, and hire top talent in the telecom sector.
• Lead employer branding initiatives to position the company as an employer of choice.
• Oversee onboarding, career pathing, and internal mobility frameworks.
• Develop learning & development programs that support capability building, leadership growth, and digital transformation.
• Partner with business leaders to identify future skills needs and build workforce plans accordingly.

Employee Relations & Benefits

• Establish and promote positive employee relations and an inclusive workplace culture.
• Design and manage competitive compensation and benefits programs tailored to local markets.
• Handle grievance resolution, disciplinary procedures, and compliance with labor laws.
• Promote well-being, diversity, equity, and inclusion across all levels of the organization.
• Lead internal communication strategies to ensure transparency and engagement.

Performance & Incentives

• Implement and oversee the performance management framework across all business units.
• Drive a performance-driven culture through regular appraisals, feedback, and development planning.
• Design and administer incentive and recognition programs aligned with individual and business performance.
• Ensure fair and transparent evaluation and reward systems that support retention and motivation.

Organizational Development & Governance

• Lead organizational design initiatives that improve agility, scalability, and cross-functional collaboration.
• Align the people strategy with business objectives through effective change management and workforce planning.
• Maintain oversight of HR policies, processes, and compliance standards in line with legal and ethical governance.
• Drive cultural transformation programs to embed the company s values and behaviors across all levels.
• Serve as a trusted advisor to the CEO and executive team on people-related risks and opportunities.