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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service.
- Take initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling.
- Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.
- Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.
- Maintain a structured filing system, as per CID and audit procedures requirements.
Desired Candidate Profile
Qualifications:br>
- At least 1 year of experience as a front desk agent in a 5*property.
- Service focused personality is essential.
- Front Office computer literacy (e.g., OPERA, VICAS, etc.)
- Fluency in Arabic and English is a must; additional languages are a plus.
- Excellent organizational skills and attention to detail.
Company Industry
Department / Functional Area
Keywords
- CID Associate
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