Client Executive General Lines

Marsh Middle East and Africa

Client Executive General Lines | Vice President

Marsh UAE | Dubai Office

Marsh is actively seeking experienced professionals for a strategic leadership role based in Dubai:

Position:

Client Executive Vice President

What You Can Expect:

Strategic Leadership

• Conduct comprehensive GAP analyses on client accounts to identify growth opportunities
• Cultivate and sustain C-suite relationships to ensure client retention, revenue protection, and growth
• Define and steer the strategic direction of client relationships
• Maintain an in-depth understanding of client industries, market dynamics, and competitive landscapes
• Enhance client perception of Marsh s value through innovative risk advisory solutions
• Safeguard client accounts against competitor penetration
• Collaborate on Thought Leadership initiatives, developing new products and solutions
  
  

Operational Excellence

• Manage a diverse portfolio of large corporate clients across multiple industries
• Design and implement tailored risk management and insurance programs
• Address client service and relationship issues promptly and effectively
• Plan and execute renewal strategies and service delivery
• Oversee daily operations, ensuring compliance with policies such as BBE, DES, CFP, and TCR
• Coordinate risk consulting, Mercer Marsh Benefits, and related services in partnership with the SRO
• Maintain accurate sales records within MPower
• Oversee invoicing, administrative processes, and credit control in collaboration with relevant departments
  
  

Financial Performance

• Achieve a 100% client retention rate
• Meet and exceed new business revenue targets
• Drive revenue expansion through cross-selling and deepening client engagement across Marsh s diverse service lines (P&C, E&H, Specialties, Advisory)
• Report on budget and forecasts in alignment with Dubai Corporate Segment policies
• Maintain a comprehensive understanding of total revenue generated from client accounts
  
  

What You Will Be Rewarded With:

• A flexible hybrid working model supporting collaboration in the office three days a week, with two days remote
• A competitive benefits package including 28 annual leave days, medical coverage, life assurance, employee assistance programs, and additional flexible benefits such as health assessments
  
  

Your Key Responsibilities:

• Build and nurture trusted, long-term client relationships
• Adopt a consultative approach to client engagement and solutions delivery
  
  

What You Need to Have:

• University Degree
• 6-8 years of insurance experience, preferably within a multinational organization
• Proven expertise in large corporate general lines insurance
• UAE market experience is advantageous
• Arabic language skills are preferred