Client Service Representative

Media Cause

Be part of a dynamic consulting team as a Client Service Representative, working remotely from anywhere in the UAE. You ll assist clients in finance and technology sectors by addressing basic inquiries through phone, email, or live chat, delivering excellent service. This role is ideal for friendly individuals seeking a flexible, remote career in consulting, with little prior experience required.Key ResponsibilitiesRespond to client inquiries in English (Arabic optional) about consulting services via phone, email, or live chat.Maintain client records in CRM systems like Salesforce or HubSpot.Liaise with teams to schedule appointments or provide updates.Prepare simple correspondence for consulting projects using Microsoft Office or Google Workspace.Record interactions to ensure high service standards.Attend virtual training on consulting processes and tools.Offer ideas to enhance client service.What We OfferCompetitive Salary: Attractive package aligned with the UAE s cost of living.Signing Bonus: AED 2,000 after 3-day training.Performance Bonuses: Annual incentives for client satisfaction.Remote Opportunity: Work from anywhere in the UAE with provided equipment.Flexible Hours: Monday Friday, adaptable schedules (e.g., 9:00 17:00 GST), no weekends.Professional Growth: Paid training and development programs.Work-Life Balance: Support for the UAE s dynamic lifestyle.Inclusive Culture: Diverse, client-focused environment.RequirementsHigh school diploma or equivalent; business degree is a plus.0 1 year of experience in customer service (entry-level welcome).Fluent English; Arabic is an advantage.Strong communication skills with a client-centric focus.Familiarity with CRM or willingness to learn (training provided).Stable internet (min. 20 Mbps) and professional workspace.Ability to work independently and collaboratively.Why Apply?:Launch your consulting career from anywhere in the UAE. With flexible work, competitive benefits, and a supportive team, you ll gain skills in a high-demand industry.