Send me Jobs like this
Experience
2 - 8 Years
Education
Master of Arts(Communication, PR/ Advertising), MBA/PG Diploma in Business Mgmt(Advertising/Mass Communication, Marketing)
Nationality
Bahraini
Gender
Any
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Coordinate and oversee the execution of client projects, ensuring timelines and deliverables align with client expectations and company standards.
- Analyze client feedback and service performance metrics, utilizing insights to enhance service offerings and improve overall client satisfaction.
- Cultivate strong relationships with clients by proactively addressing their needs and concerns, ensuring they feel valued and understood.
- Serve as the primary point of contact for clients, skillfully managing communications and facilitating collaboration between clients and internal teams.
- Conduct regular check-ins and follow-up meetings with clients to assess satisfaction levels and identify potential opportunities for upselling or cross-selling services.
- Prepare and present comprehensive reports on client performance and engagement, illustrating the value provided and paving the way for future growth.
- Develop and implement client onboarding processes that ensure a seamless transition and set the stage for long-term partnerships.
- Actively participate in strategic planning sessions to align client service initiatives with broader business objectives and market trends.
- Resolve any service-related issues or conflicts swiftly and effectively, transforming challenges into opportunities for client loyalty.
- Keep abreast of industry trends and competitor offerings to provide clients with insightful recommendations and maintain a competitive edge.
Desired Candidate Profile
- A minimum of 3 years of experience in client services or account management within a service-oriented industry, demonstrating a proven track record of success.
- Fluency in English is mandatory, while proficiency in additional languages is highly desirable for diverse client interactions.
- A bachelor's degree in Business Administration, Marketing, or a related field is preferred to provide a solid foundation for client management.
- Exceptional communication skills, both verbal and written, are crucial for articulating ideas and collaborating effectively with clients.
- Strong problem-solving abilities and a proactive approach to challenges are essential for navigating complex client needs.
- A personable and resilient attitude that thrives in fast-paced environments will help in building lasting client relationships.
- A detail-oriented mindset with excellent organizational skills is necessary to manage multiple clients and projects simultaneously.
Employment Type
- Full Time
Company Industry
- Advertising
- PR
- Event Management
Department / Functional Area
- Advertising
- Media Planning
- PR
Keywords
- Project Coordination
- Client Account Manager
- Client Relationship Management
- Communication Skills
- Account Executive
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Miracle Graphics Co. W.l.l
Miracle Branding - CEO/MD
P.O.Box 743 Flat/Shop No. 0, Building 53, Road/Street 2502, Al Qudaybiyah, Block 325, Capital Governorate, Bahrain, Manama, Bahrain
Similar Jobs
Operations Coordinator
TUV SUD Middle East LLC
- 3 - 5 Years
- Hidd - Bahrain
Customer Service Officer
Oil & Gas Multinational Company
- 1 - 6 Years
- Dubai - United Arab Emirates (UAE)
HR Payroll
Confidential Company
- 1 - 6 Years
- Manama - Bahrain