Operations Coordinator TUV SUD Middle East LLC

1. Training Coordination:

• Plan and coordinate training sessions in line with the academy calendar.
• Schedule and organize training delivery dates, venues (virtual or in-person), and materials.
• Liaise with the Product Development and Sales teams to align training schedules with customer requirements.
• Maintain up-to-date records of all training topics and sessions using internal systems.

2. Trainer Sourcing & Management:

• Source qualified freelance and full-time trainers across a wide range of technical and soft skill topics.
• Maintain a database of approved trainers with details of qualifications, availability, and performance ratings.
• Support the trainer onboarding process, including document collection, contract issuance, and orientation.
• Coordinate trainer assignments based on availability, qualifications, and location.

3. Vendor & Contract Management:

• Ensure trainer contracts and NDAs are signed, stored, and monitored for compliance.
• Assist in negotiating trainer rates in line with the department’s budget and pricing strategy.
• Monitor performance of trainers through post-training feedback and escalate any performance issues.

4. Operational Support:

• Collaborate with logistics and finance teams to ensure smooth execution of training (venue booking, travel arrangements, invoicing, etc.).
• Support certification processes including attendance tracking, exam coordination, and issuance of certificates.

5. Reporting & Data Management:

• Maintain accurate records of training activities, trainer usage, and feedback.
• Generate periodic reports on trainer utilization, session feedback, and delivery efficiency.
• Suggest process improvements based on training execution analysis and trainer performance trends.