Clinic Support Assistant NMC healthcare LLC

To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision.

Request the necessary investigation for the patient.

To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwives.

Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.

To provide a range of healthcare and non-nursing duties, ensuring efficient and effective service to the ward/department at all times.

To assist with administration and non-nursing duties.

To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.

To assist all patients who are able, towards independence and activity under the direction of the Physician/ Registered Nurse/ Midwife.

To provide patient comfort by utilizing resources and materials; transporting patients; answering patients' calls and requests; reporting observation of the patient to the team leader.

To assist patient transfer to other departments.

To accompany patients who are ready for discharge.

To transport equipment and patient records between departments.

To support the registered nurse staff and ward clerk in the clerical, administrative, and receptionist duties in the ward.

To assist in maintenance of stocks and non-medical supplies.

To develop and utilize good communication skills and receive and pass on telephone messages.

To ensure appropriate utilization of resources effectively and efficiently.

To provide positive patient experience through the delivery of high-quality customer service.

Observe and maintain confidentiality of information data relating to patients, staff, service, and the organization.

To appropriately escalate identified concerns according to level of urgency.

To liaise with nursing colleagues and adhere to professional standards, hospital policies and procedures, local requirements, and JCI standards.

To be able to administer and seek advice on the appropriate measures in an emergency.

To attend in-service training, other training programs, and meetings as required.

To process clear understanding and commitment to NMC policy. Accepts and recognizes the legal limitations and ethical parameters of the role.

Demonstrate effective oral and written communication skills.

Demonstrate flexibility in meeting work demands and ability to work as a team.

Maintain confidentiality at all times.

Be informed on health & safety regulations affecting the unit in which they work.

Have full knowledge of fire precautions and regulations.

Be familiar with all types of hospital codes and know how to telephone for emergency services.