Cluster Director of Sales

Radisson Hotel Group

Leads the strategic commercial efforts to drive revenue, focusing on maximizing occupancy and rates across leisure, corporate, and MICE to all cluster properties

Develops and implement sales strategies to achieve revenue targets, drive business growth, and maximize profitability.

Creates and executes effective sales plans, including pricing strategies, promotional campaigns, and market analysis.

Ensures the smooth running of the sales department, where all aspects of the hotel s pro-active sales initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to.

Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

Maintains an effective business communication level with all Hotels sales team, management and General/Hotel Managers; in addition, builds and maintains strong working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.