Communications, Social Media, and Sales Officer America-Mideast Educational and Training Services, Inc. (AMIDEAST)

RESPONSIBILITIES

• Design informative and professional flyers, posters, and banners to raise awareness of Amideast products and services
• Design and create promotional items (t-shirts, pens, stickers, etc.)
• Identify opportunities for Amideast to sponsor projects and events that are likely to increase Amideast s visibility and are relevant to Amideast s mission, goals, and values
• Collaborate with other departments (Customer Service, Exchange Programs, Testing etc.) to manage their announcements and postings

Digital Media Management

• Initiate and execute a social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Develop and write digital content for Facebook, Instagram, and LinkedIn
• Maintain Facebook, Instagram and LinkedIn accounts, ensuring accurate information and steady engagement
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, providing reports to the CD and relevant department heads, and then acting on the information
• Identify opportunities and innovative ideas for applying new technologies, digital products and services to online campaigns
• Attend special events, such as grant program activities, to take photographs and develop content
• Develop and maintain a database of photos and videos for promotional purposes
• Liaise with relevant parties at HQ on a monthly basis to share content, monthly statistics, and ensure brand & messaging consistency
• Maintain accurate and useful information on the Amideast website, creating and updating pages as necessary, and tracking conversion rates for funded and fee-for-service programs in coordination with customer service and program staff

Sales

• Develop a large portfolio of corporate clients in training and testing
• Attain quarterly sales objectives
• Ensure strategic linkages between communications and sales
• Manage CMR program to ensure effective sales targeting and management

QUALIFICATIONS AND SKILLS

Required

• Diploma or Bachelor s degree in Business Administration, IT, or related field
• Excellent English communication skills (Arabic is an advantage)
• Strong IT and computer troubleshooting skills
• Strong customer service and interpersonal skills
• High level of attention to detail and ability to follow strict procedures
• Professional appearance and front-desk presence
• Ability to multitask and work under pressure in a structured environment
• Ability to maintain confidentiality and integrity in handling sensitive information

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment in Riyadh, Saudi Arabia, 6 days per week, 8 hours per day.

The role involves the use of the following equipment:

• Computer (laptop or desktop)
• Printer / Photocopier / Scanner
• Telephone

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.