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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise and support the concierge team in daily operations
Ensure consistent delivery of a luxury guest experience
Handle guest requests, complaints, and special arrangements with professionalism and discretion
Train, coach, and provide feedback to team members
Coordinate with other hotel departments to meet guest needs
Maintain up-to-date local knowledge and partnerships
Ensure adherence to brand standards and service procedures
Support scheduling, reporting, and operational tasks
Desired Candidate Profile
Previous concierge or front-of-house experience, preferably in a luxury hotel
- Supervisory experience is an advantage
- Excellent knowledge of local attractions, dining, and services
- Strong communication and interpersonal skills
- High emotional intelligence and attention to detail
- Ability to stay calm and composed under pressure
- Leadership and coaching capability
- Passion for hospitality and guest service
- Strong organisational and problem-solving skills
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Concierge Supervisor
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