Contact Center Advisor Jobs

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Handle high volumes of incoming calls, respond to inquiries, maintain records, resolve complaints, and ensure customer satisfaction in a contact center.

• 0 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions through various channels, resolving complaints, and ensuring exceptional service while meeting performance targets.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Implement and support Contact Center solutions, troubleshoot VoIP issues, and integrate with CRM while possessing strong technical and communication skills.

• 0 - 2 Years
• Sharjah - United Arab Emirates (UAE)

The role involves generating customer appointments, enhancing retention through effective communication, and managing challenging situations while meeting performance KPIs.

• 0 - 5 Years
• Dubai - United Arab Emirates

Provide high-quality customer service through calls, emails, and chats while achieving key performance indicators and ensuring efficient appointment scheduling.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates (UAE)

Provide technical expertise in Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong troubleshooting skills.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Handle customer inquiries through various channels, document interactions in CRM, assist with onboarding, and possess strong communication and problem-solving skills.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for testing Genesys Cloud platforms, including call-flow, IVR, and defect management, requiring strong telephony knowledge and analytical skills.

• 2 - 7 Years
• Cairo - Egypt

Seeking an AWS Cloud Engineer to design, implement, and optimize Amazon Connect solutions, requiring expertise in AWS services and contact center operations.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Lead product and technical tasks for Agentic AI in Contact Center, managing requirements, vendor selection, implementation, and knowledge transfer.

• 1 - 4 Years
• Al Kuwait - Kuwait

Ensure customer satisfaction by addressing needs, resolving issues, and promoting products in a fast-paced contact center environment with strong communication skills.

• 1 - 4 Years
• Dubai - United Arab Emirates

Monitor and evaluate calls, report results, ensure quality standards, and possess strong bilingual communication skills for customer service improvement.

• 0 - 5 Years
• Al Ahmadi - Kuwait

Ensure customer satisfaction by addressing needs, providing solutions, and maintaining communication while promoting products in a fast-paced retail environment.

• 1 - 6 Years
• Beirut - Lebanon

Responsible for high customer service quality, managing inquiries, maintaining records, and requiring a university degree, language proficiency, and excellent interpersonal skills.

• 1 - 3 Years
• Cairo - Egypt

Represent the company professionally, handle inbound calls, manage customer complaints, conduct surveys, and possess strong communication and customer-oriented skills.

• 0 - 5 Years
• Amman - Jordan

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer ab...

• 0 - 2 Years
• Saudi Arabia - Saudi Arabia

Handles inbound and outbound communication, updates customer information, achieves key performance indicators, and provides excellent customer service in a fast-paced environment.

• 4 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage risk advisory engagements including ERM design, ICoFR, SOX implementation, and client relationships while mentoring associates and ensuring quality delivery.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer engagement, and manage technology tools to enhance satisfaction and loyalty.

• 7 - 14 Years
• Manama - Bahrain

The role involves contract drafting, corporate governance, legal advisory, and stakeholder management, requiring strong legal skills in both Arabic and English.

• 3 - 5 Years
• United Arab Emirates (UAE - United Arab Emirates (UAE)

The role involves managing customer relationships, understanding service needs, coordinating vehicle repairs, and achieving sales targets in the automotive sector.

• 3 - 5 Years
• United Arab Emirates (UAE - United Arab Emirates (UAE)

Support customers and workshops by sourcing automotive parts, driving sales, and maintaining inventory while ensuring excellent customer service and communication.

• 3 - 8 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for customer service, vehicle inventory management, upselling service contracts, and maintaining customer relationships in the automotive sector.

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Maintain accurate parts inventories, source cost-effective parts, support sales teams, and ensure customer service excellence with strong communication skills.

• 7 - 12 Years
• United Arab Emirates (UAE - United Arab Emirates (UAE)

Provide technical guidance for vehicle repair, support diagnostics, coach technicians, and ensure high-quality standards in automotive services.

• 2 - 7 Years
• Dubai - United Arab Emirates (UAE)

Leverage high-net-worth relationships to acquire clients, implement tailored investment strategies, and ensure compliance while enhancing client satisfaction.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Engage customers with excellent communication, achieve sales targets, maintain product displays, and possess retail experience and proficiency in Point of Sale systems.

• 7 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Implement and monitor Health, Safety and Environmental policies, conduct safety audits, and ensure compliance with regulations and training for infrastructure projects.

• 1 - 3 Years
• Muscat - Oman

Assist customers in selecting jewellery, explain product details, maintain showroom operations, and build relationships while staying updated on market trends.