Contact Center Advisor Jobs

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage the Corporate Tax Advisory practice in Dubai. Develop and strengthen the firm's UAE Corporate Tax service offerings. Develop the practice strategy, operating mod...

• 4 - 9 Years
• Doha - Qatar

Provide operational support for enterprise contact centre environments, manage incidents, and ensure compliance with ITIL processes while troubleshooting complex issues.

• 2 - 7 Years
• Dubai - United Arab Emirates

MAIN OBJECTIVE OF ROLE To effectively manage Business Class calls for reservation tasks, disruptions, ancillary services, and service adjustments, ensuring high-quality service ...

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead, manage, and motivate a team of minimum 15 contact center agents handling inbound/outbound customer interactions. Monitor daily operations to ensure service levels, product...

• 2 - 7 Years
• Cairo - Egypt

Seeking an AWS Cloud Engineer to design, implement, and optimize Amazon Connect solutions, requiring expertise in AWS services and contact center operations.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 1 - 5 Years
• Cairo - Egypt

Handle customer interactions, resolve inquiries, achieve KPIs, and maintain data accuracy while collaborating with teams in a luxury service environment.

• 0 - 3 Years
• Giza - Egypt

To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing ...

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead daily shift performance by proactively managing workflows and productivity, ensuring service level agreements (SLAs) and quality targets are consistently achieved with mini...

• 1 - 4 Years
• Dubai - United Arab Emirates

Monitor and evaluate calls, report results, ensure quality standards, and possess strong bilingual communication skills for customer service improvement.

• 1 - 5 Years
• Beirut - Lebanon

Responsible for delivering high customer service quality, managing customer relationships, and maintaining accurate records while possessing excellent communication and organiza...

• 0 - 5 Years
• Amman - Jordan

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer ab...

• 2 - 6 Years
• Giza - Egypt

Responsible for managing customer incidents, providing solutions, training agents, and enhancing service quality in a bilingual French/English environment.

• 2 - 5 Years
• Giza - Egypt

Ability to act as single point of contact for NCR Financial customers with Incident Management Services Accountable for continuously receiving and handling high volumes of custo...

• 0 - 3 Years
• Al Kuwait - Kuwait

Your responsibilities will include but not be limited to: Handling a high volume of inbound calls and greeting customers in a courteous and professional manner. Assessing and ev...

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for resolving customer issues, managing inbound shipments, and promoting company values as a Contact Center Agent.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Sanctions High Risk Advisory – Senior Analyst must be able to play a critical role in identifying, investigating, and resolving potential sanctions violations. You will conduct ...

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Develop and maintain strong relationships with new and existing clients. Generate leads and acquire new customers for banking and financial products. Understand clients’ financi...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

We are Hiring: Corporate Relations Advisor (B2B – Business Setup & Corporate Services) Location: United Arab Emirates About the Role: We are seeking an experienced Partnership &...

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Engage customers by understanding their needs and offering tailored product recommendations that enhance their shopping experience. Maintain an organized and visually appealing ...

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

About The Medicity The Medicity is an established medical education and surgical training institute dedicated to advancing the skills and professional development of doctors and...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Conduct comprehensive market research to identify emerging trends and investment opportunities, ensuring clients make informed decisions. Develop and maintain a robust network o...

• 1 - 3 Years
• Doha - Qatar

Customer Support: Provide exceptional customer support by promptly addressing inquiries, concerns, and requests from clients, both internal and external. Order Processing: Proce...

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard. Resolve complex issues by collaborating with cross-f...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage customer inquiries, prepare sales documentation, coordinate contracts, and maintain relationships while ensuring compliance and continuous improvement in sales processes.

• 1 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

تصميم برامج سفر شخصية، مع إجراء بحث دقيق عن الوجهات وأماكن الإقامة والأنشطة لتجاوز توقعات العملاء. إدارة جميع جوانب الحجوزات، بما في ذلك الرحلات الجوية والفنادق والجولات السياحي...

• 0 Year
• Abu Dhabi - United Arab Emirates (UAE)

Professional, confident, and ambitious personality. Good communication and persuasion skills. Willingness to learn and develop. Ability to achieve sales targets.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Make outbound calls to prospective clients and generate quality leads. Schedule appointments for the sales team and follow up with clients. Assist clients in buying, selling, an...

• 0 - 1 Year
• Abu Dhabi , Dubai , Ras Al Khaimah - United Arab Emirates (UAE)

Ensure daily targets are met consistently. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain to the customer fabric care instruct...