Contact Center Operations Jobs in Egypt

• 1 - 7 Years
• Cairo - Egypt

Lead a customer experience team, monitor performance metrics, resolve escalations, and ensure compliance while possessing strong communication and CRM skills.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 2 - 5 Years
• Cairo - Egypt

Lead quality assurance team, develop coaching processes, manage client relationships, and ensure compliance with quality standards using strong analytical and communication skills.

• 2 - 7 Years
• Egypt - Egypt

Manage performance improvement projects using Lean/Six Sigma, ensuring quality compliance, and supporting operations with strong analytical and reporting skills.

• 1 - 5 Years
• Cairo - Egypt

About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. Job Summary Job Summary: The L&D Specialist will support ...