Contact Center Operations Jobs

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Supervise contact centre operations, provide training, monitor compliance, analyze performance, and enhance customer experience with strong customer service skills.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor real-time agent activity, analyze trends, generate reports, manage schedules, and collaborate with teams to optimize contact center performance.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves developing and maintaining reports, analyzing data, and supporting management in fraud risk management and compliance with company standards.

• 7 - 9 Years
• Egypt - Egypt

Lead and manage Partner Support operations, ensuring performance metrics are met, enhancing partner satisfaction, and driving team development and process improvements.

• 2 - 6 Years
• Dubai - United Arab Emirates

Manage performance reports and analyze key performance indicators while developing data visualization dashboards and collaborating with teams for operational efficiency.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Manage outsourced vendor operations, monitor customer service KPIs, and improve inbound operations while requiring strong leadership and analytical skills.

• 8 - 10 Years
• Egypt - Egypt

Lead planning and fulfillment activities, implement Sales and Operations Planning, manage inventory, and mentor teams to optimize capacity utilization and enhance customer satis...

• 5 - 7 Years
• Dubai - United Arab Emirates

Coordinate and implement customer care technology initiatives, manage project timelines, and collaborate with teams to enhance operations using CTI, CRM, and AI solutions.

• 3 - 7 Years
• Cairo - Egypt

Supervise customer service teams, manage operations, monitor performance indicators, and enhance customer journey while ensuring adherence to quality standards.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Seeking a confident and proactive individual for sales and marketing roles, offering fixed salary, commission, and career growth opportunities.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.