Creative Account Manager

9h Digital

Posted 30+ days ago

Experience

5 - 7 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the role

As a Creative Account Manager, you sit at the intersection of clients, creative, and delivery. You are the trusted face of TAYB for key clients in Saudi Arabia owning relationships, shaping strategy, and ensuring creative excellence from brief to launch.

You will own client outcomes, guide multidisciplinary creative teams, and translate ambitious business objectives into world-class creative work while operating confidently in a fast-moving, high-expectation environment.

This role is for someone who doesn t wait for instructions you set direction, anticipate challenges, and raise the standard for both clients and teams.

What you ll do

Client leadership & strategy

  • Act as the primary senior point of contact for key client accounts, mainly across Saudi Arabia
  • Build trusted, long-term partnerships advising, challenging, and guiding clients as a strategic partner, not a vendor
  • Lead client conversations around strategy, performance, market context, and creative direction
  • Own client satisfaction, scope clarity, timelines, and commercial alignment

Creative & delivery ownership

  • Translate complex business objectives into clear, actionable, creative and production briefs
  • Champion the work from idea execution impact
  • Act as a brand custodian for both TAYB and its clients protecting quality, consistency, and long-term value
  • Guide creative direction across motion, visual storytelling, tone, pacing, and narrative without needing to execute yourself
  • Ensure work meets a high creative bar, not just delivery deadlines

Cross-functional leadership

  • Collaborate closely with the creative and marketing teams to deliver integrated solutions
  • Navigate ambiguity and shifting priorities with confidence maintaining momentum and clarity for teams
  • Anticipate risks, resolve blockers, and adapt plans without drama

People & culture

  • Lead, mentor, and elevate creative and account team members
  • Set expectations, give constructive feedback, and help people grow
  • Foster a culture of ownership, ambition, and pride in the work
  • Push for work that wins not just ships

Desired Candidate Profile

Experience & capability

  • Proven experience owning and growing senior client relationships end-to-end
  • Strong background in creative, marketing, or digital agencies
  • Solid commercial and business acumen you understand value, not just output
  • Experience working in fast-paced, evolving environments where priorities shift regularly
  • Confidence operating in agile, cross-functional teams

Creative & strategic fluency

  • Deep understanding of creative craft motion, visual storytelling, narrative, and production quality
  • Comfortable discussing market trends, user behaviour, data, and performance
  • Strong taste, clarity of judgment, and ability to guide quality without micromanaging

Leadership & communication

  • Natural authority you earn trust through clarity, decisiveness, and credibility
  • Excellent presentation, storytelling, and stakeholder communication skills
  • Able to challenge constructively and negotiate when needed
  • Comfortable leading senior client conversations independently

Practical requirements

  • Strong experience with workflow and project management tools
  • Fluent in English and Arabic
  • Based in Saudi Arabia, comfortable working closely with regional clients and remotely with the rest of the 9H Team

Company Industry

Department / Functional Area

Keywords

  • Creative Account Manager

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