CRM Assistant

Client of Sensate Talent

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What You ll Do

  • Support day-to-day operations of the CRM system, ensuring accurate and timely data entry from store teams.
  • Maintain and update customer profiles to enhance personalization and client understanding.
  • Assist in tracking client interactions, sales performance, and loyalty metrics to identify growth opportunities.
  • Ensure all CRM data complies with company privacy standards and policies.Clienteling & Campaign Support
  • Coordinate CRM campaigns and communication initiatives to drive client engagement and retention.
  • Work closely with retail teams to ensure proper execution of CRM actions and follow-ups.
  • Help segment client lists for targeted messaging and assist with campaign performance analysis.
  • Prepare client reports and dashboards to support store and management teams with actionable insights.Customer Experience & Retail Support
  • Assist in developing strategies that improve the overall in-store client journey.
  • Support clienteling tools and training for retail teams to enhance customer connection and service quality.
  • Collaborate with marketing and retail teams during events, promotions, and client engagement activities.

Why This Role Matters

As a CRM Assistant, you ll help shape the client experience by connecting data, insight, and service. Your role is key in driving loyalty and supporting retail teams to deliver the elevated, personalized service that defines luxury fashion.

Desired Candidate Profile

UAE National

CRM Assistant Luxury Retail FashionWe re seeking a detail-oriented and proactive CRM Assistant to join a leading luxury fashion retailer. In this role, you ll play an important part in supporting the brand s client relationship strategy helping to strengthen customer engagement, enhance data quality, and deliver exceptional experiences both in-store and beyond.What We re Looking For

  • Bachelor s degree in Business, Marketing, or a related field.
  • 1 2 years of experience or internship in CRM, marketing, or fashion retail (luxury background preferred).
  • Strong analytical, communication, and organizational skills.
  • Proficiency in Microsoft Office; familiarity with CRM platforms or clienteling systems is a plus.
  • High attention to detail, with a customer-first mindset and passion for luxury fashion.
  • Fluent in English; other languages are an advantage.

Company Industry

Department / Functional Area

Keywords

  • CRM Assistant

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Client of Sensate Talent

https://www.sensatetalent.com/list-jobs-test/crm