Csat Jobs in Riyadh

• 0 - 4 Years
• Riyadh - Saudi Arabia

Engage with customers through various channels, utilize AI tools, ensure customer satisfaction, and possess strong analytical and communication skills.

• 8 - 10 Years
• Riyadh - Saudi Arabia

Analyze customer experience touch points, gather feedback, implement retention strategies, and lead projects to enhance customer satisfaction and engagement.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for defining strategy, converting business needs into features, and ensuring product leadership in cloud models and governance.

• 12 - 18 Years
• Riyadh - Saudi Arabia

Lead customer experience consulting, develop strategies, oversee implementation, and mentor teams while driving growth and transformation aligned with Saudi Vision 2030.

• 6 - 11 Years
• Riyadh - Saudi Arabia

The role involves prospecting, discovery, workflow mapping, and defining success metrics for AI-driven customer experience solutions, requiring strong CX knowledge and communica...

• 2 - 8 Years
• Riyadh - Saudi Arabia

Manage AI agent customer experience operations, oversee performance monitoring, and enhance training while collaborating with teams to improve CX metrics.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Lead customer experience strategy, optimize customer journey, manage teams, analyze performance metrics, and collaborate cross-functionally in a B2B SaaS environment.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Develop and maintain B2B relationships, oversee B2C customer retention, resolve systemic issues, and drive commercial growth through strategic account management.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage customer service policies, handle escalated complaints, ensure compliance with regulations, and track KPIs while collaborating with teams for service improvement.