Sla Jobs in Riyadh

• 1 - 3 Years
• Riyadh - Saudi Arabia

Design multi-objective optimization strategies, manage metrics, and develop country-specific fulfillment solutions while analyzing data and collaborating cross-functionally.

• 5 - 8 Years
• Riyadh - Saudi Arabia

Diagnose and resolve IT issues, provide deskside support, manage tickets, and maintain hardware in Windows and Mac environments with strong troubleshooting skills.

• 5 Years
• Riyadh - Saudi Arabia

Manage end-to-end technology acquisition, vendor relationships, contract negotiations, and supply chain coordination for IT projects in KSA.

• 6 - 11 Years
• Riyadh - Saudi Arabia

Architect and manage hybrid cloud infrastructure, automate CI/CD pipelines, ensure reliability and security, and troubleshoot complex systems.

• 7 - 12 Years
• Riyadh - Saudi Arabia

Manage merchant queries, onboarding, chargebacks, and disputes while ensuring compliance with regulatory guidelines and improving service performance.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead end-to-end incident management, coordinate teams, conduct root cause analysis, and ensure compliance with service standards in IT operations.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Design and maintain contact center dashboards using Power BI and Excel, automate reports, analyze KPIs, and support operational improvements.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage complaint logging, resolution tracking, and cross-functional coordination while ensuring data quality and providing insights for improvement.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead governance of utility systems, establish maintenance strategies, ensure compliance, and provide technical leadership for critical infrastructure projects.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead demand lifecycle governance in banking, focusing on testing, regulatory compliance, and stakeholder management, requiring strong metrics-driven and governance-oriented skills.

• 5 - 8 Years
• Riyadh - Saudi Arabia

Operationalize DevSecOps security controls, automate SSL/TLS certificate management, and ensure compliance with strong vulnerability management and secure SDLC practices.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Coordinate transportation activities, monitor metrics, ensure compliance, and support process improvements; requires strong organizational skills and knowledge of logistics.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Provide production support, troubleshoot issues, and perform root cause analysis while monitoring fraud alerts and system performance with strong SQL and Unix/Linux skills.

• 11 - 16 Years
• Riyadh - Saudi Arabia

Design and implement onboarding governance frameworks, manage risks, align processes with operating models, and drive continuous improvement in onboarding activities.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Conduct prospecting, prepare proposals, maintain CRM records, and support client visits; requires 1-3 years in hotel sales and fluency in Arabic and English.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop and align Enterprise Architecture strategies, design governance frameworks, and manage stakeholder engagement while ensuring compliance with NORA and EA processes.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Provide IT support, troubleshoot issues, manage requests, and ensure customer satisfaction with technical skills in Windows and IT networks.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Provide technical support for Cloud and On-Premises services, optimize service reliability, and possess skills in Linux, SQL, and Cloud technologies.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Develop and execute test plans, perform manual and automation testing using Selenium and Appium, and improve QA processes with strong communication skills.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Oversee Command Center operations, incident management, change management, and service level agreements while guiding teams in automation and continuous improvement.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Manage Offer to Cash operations, ensuring compliance, stakeholder engagement, and performance monitoring while driving continuous improvement initiatives.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Coordinate high-impact incident resolution, lead problem management, ensure ITSM documentation, and improve processes while collaborating with cross-functional teams.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide solution support and maintenance, handle incidents, perform system checks, and possess skills in software development and IT knowledge.

• 12 - 20 Years
• Riyadh - Saudi Arabia

Responsible for managing soft services operations, ensuring quality standards, financial stewardship, team leadership, and compliance with safety regulations.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage Open Banking connections, improve bank performance, and drive stakeholder relationships while leveraging technical expertise in complex integrations and data analysis.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Responsibilities include customer communication, record keeping, issue escalation, and process improvement; requires customer orientation, analytical skills, and fluency in Engl...

• 8 - 10 Years
• Riyadh - Saudi Arabia

Manage end-to-end accounts payable processes, vendor payments, travel and expense management, and lead a high-performing team while ensuring compliance and efficiency.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.