Customer Advisor (M/F) - Technical - French Concentrix Corporation

Employer Active

Posted 14 hrs ago

Experience

3 - 5 Years

Job Location

Fez - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Who are we? Concentrix is ​​an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.

Your mission as a Technical Customer Advisor As a Technical Customer Advisor, you will play a key role in:
  • Responding to customer requests accurately : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.
  • Resolving technical problems effectively : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.
  • D demonstrating advanced technical aptitude : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.
What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:
  • An attractive salary with additional bonuses :
    • Language bonus dedicated to our multilingual Game-Changers.
    • Regularity bonus from the 12th month and motivating performance bonuses.
    • First special A d El Adha.
  • Exceptional employee benefits :
    • Advantageous health insurance and supplementary retirement benefits after one year.
    • Flexible hours with the possibility of teleworking after an integration period.
    • Free access to our gym.
    • Transport assur allowing you to travel to your workplace safely and without logistical constraints.
    • Ongoing training to develop your skills and acquire new knowledge tailored to the position.
  • A dynamic work environment:
    • Themed activities and gifts throughout the year to strengthen team spirit.
The profile of our Game-Changers: We are looking for talented individuals who:

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Advisor (M/F) - Technical - French

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Concentrix Corporation

https://jobs.concentrix.com/job/?id=3969565885

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