Customer Care Executive

Al Haktur IT Solutions

Employer Active

Posted on 13 May

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


  • Respond to customer inquiries through phone, email, and other communication channels.
  • Provide accurate information about company services and solutions.
  • Handle customer complaints and resolve issues professionally and efficiently.
  • Maintain positive relationships with clients and ensure customer satisfaction.
  • Record customer interactions and update information in the system.
  • Coordinate with internal departments to resolve customer concerns.
  • Follow up with clients regarding pending requests or service updates.
  • Prepare customer service reports and feedback summaries.
  • Ensure professional communication and service standards at all times.

strong>Skills & Competencies:/strong>

  • Strong communication and listening skills
  • Customer service and relationship-building abilities
  • Time management and multitasking skills
  • Problem-solving and conflict resolution abilities
  • Professional and team-oriented attitude

At Al Haktur IT Solutions, customer satisfaction is a key part of our business success. This Customer Care Executive position in strong>Dubai/strong> offers an excellent opportunity to grow your career while contributing to a professional and customer-focused IT solutions company./p>

Desired Candidate Profile


  • Bachelor s degree or diploma in Business Administration or a related field.
  • 1 3 years of experience in customer service or client support roles.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal abilities.
  • Proficiency in MS Office and customer support systems.
  • Ability to work under pressure and manage multiple tasks.
  • Positive attitude and customer-oriented mindset.

Company Industry

Department / Functional Area

Keywords

  • Customer Care Executive

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Al Haktur IT Solutions

Al Haktur IT Solutions is seeking a friendly and customer-focused Customer Care Executive to join our team in strong>Dubai/strong>. This role is ideal for a professional who can handle customer inquiries efficiently, provide excellent support, and maintain strong client relationships within a fast-paced IT solutions environment./p>

https://www.careers.alhaktur.com/job/customer-care-executive-13/

Similar Jobs

Office Assistant

Al Enayah Group

  • 1 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Customer Support

Dhabi Enterprises Establishment

  • 2 - 5 Years
  • Abu Dhabi , Dubai - United Arab Emirates (UAE)

Customer Support cum Data Entry operator

Tareef government transactions services LLC

  • 0 - 3 Years
  • Dubai , Abu Dhabi - United Arab Emirates (UAE)

Customer Service Executive/ sales co-ordinator

Confidential Company

  • 0 - 5 Years
  • Dubai - United Arab Emirates (UAE)

Customer Service Representative

QUALITY INTERNATIONAL CERTIFICATES ISSUING SERVICES L.L.C

  • 1 - 5 Years
  • Dubai - United Arab Emirates (UAE)
View All