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Experience
0 - 6 Years
Job Location
Remote (Company based out of Other - United States Of America (USA))
Education
Intermediate School
Nationality
Any Nationality
Gender
Any
Benefits
Annual Leaves As Per Labour Law, Commission, Paid Leaves, Annual Bonus
Vacancy
10 Vacancies
Job Description
Roles & Responsibilities
We are looking for a reliable Customer Communication Specialist with a sales oriented mindset to join our remote operations team. In this role, you will handle written customer communication on digital platforms by following predefined guidelines and internal processes. The position is fully remote and integrated into a structured operational environment with clear expectations and performance standards.
Key Responsibilities
Handle written communication with customers through online systems with a conversion-focused approach
Identify opportunities to guide conversations toward sales or upsells where appropriate
Respond to incoming messages in a timely, professional, and consistent manner
Follow predefined communication guidelines, sales frameworks, and internal workflows
Maintain accurate documentation and follow quality standards
Work independently while adhering to assigned schedules and processes
Desired Candidate Profile
Very good written English skills
Strong attention to detail, reliability, and sales awareness
Ability to follow structured guidelines while adapting tone to customer intent
Comfortable working independently in a remote environment
Stable internet connection and basic technical skills
Previous experience in sales, customer support, or digital services is an advantage but not required
Employment Type
- Full Time
Company Industry
- Media
- Publishing
- TV
- Radio
- Outdoor
- Digital
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Relations
- Sales
- Customer Support
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COANDO LLC
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