Customer Service Agent

OLIS Holding

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle inbound & outbound calls and customer messages (WhatsApp & social media

  • Answer customer inquiries clearly and professionally
  • Assist customers with orders, payments, and product selection
  • Follow up on abandoned checkouts and delayed orders
  • Update customers regarding delivery issues
  • Coordinate with courier partners when needed
  • Good communication skill
  • Customer-oriented mindset
  • V- Good in English is a must
  • Previous call center or customer service experience 1-3 Years

Desired Candidate Profile

Good communication skill

Customer-oriented mindset

V- Good in English is a must

Previous call center or customer service experience 1-3 Years

Company Industry

Department / Functional Area

Keywords

  • Customer Service Agent

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