Showing 14

Customer Service Delivery Jobs in Egypt

QA Italian - Bpo

Intouch CX

  • 1 - 2 Years
  • Cairo - Egypt

Conduct quality assurance evaluations for Italian customer interactions, provide feedback, and support agent training while ensuring compliance with standards.

Employer Active1 Oct
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Call Center Team Leader

Doctor Health Advertisin...

  • 1 - 3 Years
  • Giza - Egypt

Supervise call center agents, ensure quality service, provide training, resolve inquiries, analyze metrics, and possess strong leadership and communication skills.

26 Sep

Operations Manager

SG Group

  • 5 - 10 Years
  • Cairo - Egypt

Oversee operations across five branches, ensure compliance, develop strategies, lead teams, and drive marketing activities while managing budgets and performance.

24 Sep

Customer Services Manager

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

30+ days ago

Customer Service Manager - Banking

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

30+ days ago

Service Delivery Manager

SWATX

  • 5 - 7 Years
  • Egypt - Egypt

Oversee service delivery, ensure quality standards, manage escalations, and enhance efficiency while fostering stakeholder relationships and supporting staff development.

8 Sep

Service Delivery Operations Specialist

Support operational excellence by monitoring incidents, coordinating technical handovers, and optimizing tasks in cloud-based environments with strong stakeholder coordination s...

30+ days ago

customer service & operations

CairoCart

  • 3 - 7 Years
  • Cairo - Egypt

Provide customer service solutions, coordinate operations, analyze metrics, and enhance service quality while collaborating with teams and ensuring compliance.

4 Sep

Deputy Customer Service Manager

Speedaf Express Egypt

  • 5 - 7 Years
  • Giza - Egypt

Supervise customer service operations, monitor KPIs, develop team, analyze data, and drive improvements in logistics with strong leadership skills.

Employer Active1 Oct

Customer Service Manager

Kitchino

  • 5 - 7 Years
  • Cairo - Egypt

Lead and develop customer service teams, implement policies, analyze feedback, and enhance customer experience with strong leadership and communication skills.

25 Sep

Customer Service Manager

EL KHETA

  • 7 - 10 Years
  • Alexandria - Egypt

Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.

22 Sep

Customer Service Manager

BM

  • 2 - 5 Years
  • Cairo - Egypt

Lead customer service team to enhance satisfaction, manage inquiries, implement policies, and collaborate with sales and logistics while ensuring compliance and quality.

18 Sep

Customer Service Manager

one2twelve

  • 2 - 4 Years
  • Giza - Egypt

Manage customer service team, enhance customer experience, resolve complaints, and prepare performance reports; requires strong communication and leadership skills.

30+ days ago

Customer Service Manager

Joviality

  • 1 - 2 Years
  • Cairo - Egypt

Manage customer service by responding to inquiries on social media, tracking issues, collaborating with teams, and ensuring customer satisfaction.

12 Sep

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