Showing 16

Customer Service Delivery Jobs in Egypt

Lead Customer Technical Services Analyst

MasterCard

Enhances customer experience through high-level technical support, troubleshooting inquiries, implementing process improvements, and guiding team members.

24 Oct
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Senior Customer Service Representative

Aktan Misr

  • 4 - 8 Years
  • Egypt - Egypt

Provide advanced customer support, mentor junior staff, improve processes, ensure quality service, and collaborate across departments for customer satisfaction.

24 Oct

Call Center Team Leader

Doctor Health Advertisin...

  • 1 - 3 Years
  • Giza - Egypt

Supervise call center agents, ensure quality service, provide training, resolve inquiries, analyze metrics, and possess strong leadership and communication skills.

30+ days ago

Operations Manager

SG Group

  • 5 - 10 Years
  • Cairo - Egypt

Oversee operations across five branches, ensure compliance, develop strategies, lead teams, and drive marketing activities while managing budgets and performance.

30+ days ago

Customer Services Manager

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

30+ days ago

Customer Service Manager - Banking

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

30+ days ago

ETIC, Service Delivery Manager - Manager

Oversee project delivery, manage financial processes, ensure compliance, drive continuous improvement, and maintain client relationships with strong leadership skills.

11 Nov

Service Delivery Manager - Manager

Oversee Managed Services delivery, ensure quality compliance, drive continuous improvement, and possess strong financial acumen and leadership skills.

10 Nov

Service Delivery Manager - Senior Assoc

Build client relationships, manage teams, solve complex problems, and uphold professional standards while delivering strategic project outcomes in technology advisory.

7 Nov

ETIC, Service Delivery Manager

Manage teams to resolve complex business issues, coach others, analyze proposals, and develop solutions using data and stakeholder insights.

7 Nov

Service Delivery Manager - Manager

Oversee Managed Services delivery, ensure compliance with standards, drive continuous improvement, and possess strong financial acumen and leadership skills.

7 Nov

Customer Service Manager

viva call

  • 5 - 7 Years
  • Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

31 Oct

Customer Service Manager

Egyroll

  • 2 - 7 Years
  • Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues while ensuring effective communication and team leadership.

27 Oct

Customer Service Manager

Kitchino

  • 5 - 7 Years
  • Cairo - Egypt

Lead and develop customer service teams, implement policies, analyze feedback, and enhance customer experience with strong leadership and communication skills.

30+ days ago

Contact Center Service Delivery Manager

Client of Jadeer

  • 7 - 12 Years
  • Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.

Employer Active21 Nov

Service Delivery Team Leader

Client of Jadeer

  • 3 - 5 Years
  • Cairo - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, manage customer queries, and enhance service delivery.

30+ days ago

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