Customer Service (Call Center & Receptionist)

Revital Rehabilitation Hospital

Employer Active

Posted 57 min ago

Experience

1 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle incoming calls and respond to patient inquiries in a professional and courteous manner.

Manage front desk and receptionist duties efficiently.

Assist patients with appointment scheduling and registration processes.

Provide accurate information regarding hospital services and patient procedures.

Maintain organized patient records and administrative documentation.

Coordinate with medical and administrative teams to ensure smooth patient communication.

Deliver high standards of customer service while maintaining professionalism and confidentiality.

Support daily operational activities related to reception and call center functions.

Desired Candidate Profile

Previous experience in a hospital or healthcare environment is mandatory.

Strong communication and interpersonal skills.

Professional appearance and customer service attitude.

Ability to multitask and work under pressure in a healthcare setting.

Good organizational and administrative abilities.

Basic computer proficiency and familiarity with office systems preferred.

Department / Functional Area

Keywords

  • Customer Service (Call Center & Receptionist)

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