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Experience
1 - 3 Years
Monthly Salary
AED 3,000 - 4,000 ($811 - $1,081)
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title: Customer Service Representative (CSR)
Location: Dubai
Department: Customer Support
Employment Type: Full-time / Contract
Salary: AED 3,000 – 4,000 per month
About the Role
We are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone, email, and chat channels.
Key Responsibilities-
Handle customer inquiries promptly and professionally.
Resolve complaints or escalate complex issues as needed.
Maintain accurate records of all interactions.
Coordinate with internal teams for quick problem resolution.
Provide feedback to enhance service quality and customer satisfaction.
Desired Candidate Profile
Bachelor’s degree or equivalent.
1–3 years of experience in a customer service or similar role.
Excellent communication and interpersonal skills.
Proficiency in CRM tools and MS Office.
Ability to multitask and work in a fast-paced environment.
What We Offer-
Salary: AED 3,000 – 4,000 per month (based on experience).
Performance-based incentives.
Training and career development opportunities.
Supportive, growth-oriented work culture.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Support Representative
- Customer
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Freelancer Rajshree Roy
Rajshree Roy
Dubai Media City, Dubai, United Arab Emirates (UAE)