Customer Service Representative Freelancer Rajshree Roy

Employer Active

Posted 48 min ago

Experience

1 - 3 Years

Monthly Salary

AED 3,000 - 4,000 ($811 - $1,081)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Title: Customer Service Representative (CSR)

Location: Dubai

Department: Customer Support

Employment Type: Full-time / Contract

Salary: AED 3,000 – 4,000 per month


About the Role

We are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone, email, and chat channels.


Key Responsibilities-

Handle customer inquiries promptly and professionally.

Resolve complaints or escalate complex issues as needed.

Maintain accurate records of all interactions.

Coordinate with internal teams for quick problem resolution.

Provide feedback to enhance service quality and customer satisfaction.


Desired Candidate Profile

Bachelor’s degree or equivalent.

1–3 years of experience in a customer service or similar role.

Excellent communication and interpersonal skills.

Proficiency in CRM tools and MS Office.

Ability to multitask and work in a fast-paced environment.


What We Offer-

Salary: AED 3,000 – 4,000 per month (based on experience).

Performance-based incentives.

Training and career development opportunities.

Supportive, growth-oriented work culture.

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Support Representative
  • Customer

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Freelancer Rajshree Roy

Rajshree Roy

Dubai Media City, Dubai, United Arab Emirates (UAE)