Customer Service Representative
Jobs for Humanity

Employer Active

Posted 19 hrs ago

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Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The key objective of this role is to handle customer inquiries and resolve issues efficiently, ensuring a positive experience while maintaining service standards.

Job Duties and Responsibilities

Handle customer inquiries and resolve issues efficiently to ensure a positive customer experience
Maintain service standards while managing inbound calls or messages
Process customer requests and document interactions accurately

Desired Candidate Profile

Required Qualifications

Clear verbal communication in both English and Arabic
Ability to listen actively to customer inquiries and issues
Ability to resolve customer issues efficiently
Basic computer proficiency for managing calls, messages, and documenting interactions
Handle customer inquiries and resolve issues to ensure positive customer experience
Verbal Communication
Active Listening
Problem Solving
Computer Proficiency
Customer Service
Call Management
Documentation

Company Industry

Recruitment
Placement Firm
Executive Search

Department / Functional Area

Helpdesk
Customer Service
Telecalling

Keywords

Customer Service Representative

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Jobs for Humanity

Jobs for Humanity is partnering with kanz to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

https://jobs.smartrecruiters.com/JobsForHumanity/744000128203739-customer-service-representative

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