Customer Service Representative - Saudi national

Confidential Company

• Oversee the maintenance of office equipment such as computers, phones, printers, and other tools, initiating repairs or replacements as needed.
• Liaise with external vendors for office-related services, including maintenance, equipment, supplies, and security.
Administrative Support & Reporting:
• Prepare and maintain office-related reports, such as office supply usage, maintenance issues, and facility-related expenses.
• Assist in preparing monthly and quarterly reports on office efficiency, team performance, and operational needs.
• Maintain office records and files in an organized manner, ensuring that confidential information is securely handled.
• Coordinate with other departments to ensure that operational needs and requests are addressed promptly.
Budget Management:
• Assist in managing the office budget, ensuring expenses are within allocated limits.
• Monitor office expenditures related to supplies, equipment, and services, and work to reduce costs when possible without compromising on quality.
Health, Safety & Emergency Procedures:
• Oversee health and safety protocols in the office, ensuring that all staff are trained on emergency procedures, fire drills, and first aid.
• Act as a point of contact for emergency situations, coordinating responses with other departments or external services as necessary.
• Ensure compliance with local regulations related to health and safety in the workplace.
Employee Relations & Support:
• Act as the liaison between office staff and management, addressing any employee concerns or needs.
• Organize office events, team-building activities, and other initiatives to promote a positive and productive work culture.
• Ensure the office is a comfortable, welcoming, and supportive environment for employees, addressing any issues that could impact morale or productivity.
Qualifications:
• Saudi Male candidates only.
• Bachelor's degree in Business Administration, Office Management, or a related field (or equivalent experience).
• Minimum of 5 years of experience in office management or a related role, with a proven track record of managing office operations and teams.
• Strong organizational, leadership, and communication skills.
• Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software.
• Knowledge of office management best practices and familiarity with office security and safety protocols.
• Excellent interpersonal skills and the ability to work collaboratively with various teams.
• Problem-solving and conflict resolution skills.
Working Conditions:
• Full-time position, Sunday to Thursday, 8:30 AM - 5:30 PM.
• Occasional overtime may be required, particularly during high-priority tasks or operational issues.