Customer Service Specialist

omar ali babtain and bros co

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Eastern Province - Saudi Arabia

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities
  • Analyze demand variability and replenishment lead times to determine target inventory levels, recommend replenishment strategies, and set planning parameters to support target stocking levels at all Warehouses.
  • Review replenishment requirements against forecast and inventory levels to develop a replenishment plan for Warehouses.
  • Develop and maintain annual, seasonal, and monthly merchandise plans for multiple product categories.
  • Model, analyze, and interpret internal and external inventory data, competitor data, and industry trends to help inform purchasing decisions.
  • Plan, order, and expedite work orders and purchase orders for specific e-commerce business products.
  • Support E-Commerce sales and backorder resolution.
  • Provide insights and recommendations to key stakeholders for future season planning.
Requirements
  • Bachelor s Degree in a planning or finance-related field AND 3-5 years of experience; (experience in eCommerce highly desired) AND
  • Solid understanding of financial measurements including sales, gross margin, inventory turn, ST%, weeks of supply and how to impact them
  • Experience with planning and business reporting applications a plus
  • Experience with an ERP or DRP is required (NetSuite preferred)
Benefits
  • Eligibility to participate in our company matching 401k plan after 30 days of employment.
  • PTO allowance.
  • Healthcare Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Employee Assistance Program.
  • Tuition Reimbursement Program.
  • Employee discounts automotive aftermarket accessories.

Company Industry

  • Industrial Products
  • Heavy Machinery

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Specialist

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omar ali babtain and bros co

https://www.babtaintools.com/career/

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