Customer Success Partner Property Finder Group

Employer Active

Posted 5 hrs ago

Experience

3 - 8 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Establish strong relationships with assigned customers, serving as their dedicated point of contact for all questions and concerns.
  • Represent best practices regarding PF products and services to the customer to ensure maximum value from their investment.
  • Consult with clients to jointly establish goals and the metrics used to evaluate progress towards those goals to align expectations for maximum client success
  • Monitor health metrics to conduct reviews with clients using established metrics and reporting to ensure they are on track to meet goals and to remedy results that are off track.
  • Identify CSQL s during customer check-ins to support revenue growth and upsell opportunities.
  • Leverage technology to increase efficiencies and make processes scalable.
  • Partner with sales to provide needed support and resources throughout the customer s lifecycle so they can achieve revenue targets.


Desired Candidate Profile

Desired Qualifications

  • Bachelor's degree in business, marketing or science major
  • At least 3-5 years in a SAAS/Subscription environment
  • Experience managing multi million AED quota and helping business owners to deliver ROI
  • Robust business and financial acumen; P & L expertise is a plus
  • Strong organizational, multitasking and time-management skills.
  • Exceptional oral and written communication skills internally and externally.
  • Focused, reliable and responsible self-starter that can self-manage with strong critical-thinking skills.
  • Experience with Salesforce or similar CRM.
  • Experience in real estate media, tech, software, advertising and/or marketplace-based businesses preferred.
  • Fluent in English, Arabic preferred

Skills & Behaviors of Successful Candidates

  • 100% Align and represent Property Finder s Core Values and be an example of leadership
  • Serve as a brand ambassador for Property Finder, representing the best interests of the company and partners
  • Seasoned sales professional with a solid track of achieving targets and has solid experience in managing existing customers including renewal, upsell and cross sell
  • Solid experience in selling products and services delivered through SaaS or as a Subscription
  • Strive to understand how your customers are using your products and can help them enhance their utilization and the value they extract out of your solutions
  • Take pride in providing reliable forecasts to the business
  • Consultative approach. Understand ROI analysis and can put together business reports and business proposals to help convince customers and speedup their business decisions
  • Effective communicator and show up always prepared
  • Team player and do you collaborate with other functions to deliver the best results for the company and the customer.

Company Industry

Department / Functional Area

Keywords

  • Customer Success Partner

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Property Finder Group

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Read More

https://boards.greenhouse.io/propertyfinder/jobs/7567028003?gh_jid=7567028003