Customer Support Engineer Jobs

• 3 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for gas turbines and generators, troubleshoot issues, and maintain customer relationships while ensuring compliance with safety standards.

• 2 - 7 Years
• Egypt - Egypt

Provide remote technical support for Outseer products, diagnose inquiries, ensure timely resolution, and maintain customer satisfaction with strong communication and problem-sol...

• 2 - 7 Years
• Amman - Jordan

Meet the team! At Unifonic, our Client Services team is dedicated to ensuring our clients have the best experience possible. Our dynamic and energetic team is the main point of ...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Respond promptly and professionally to customer inquiries via phone, email, live chat, and other digital communication channels. Handle customer concerns, complaints, and servic...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Consumer Protection & Customer Support Framework Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital mone...

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

The Customer Support Centre Agent is responsible for championing a consistent and inspiring customer journey across all non-face-to-face channels. This role is crucial in buildi...

• 1 - 3 Years
• Al Ain - United Arab Emirates (UAE)

Technical Parts Support Identify parts using digital catalogs, schematic diagrams, and serial numbers. Verify stock availability and estimated delivery timelines for clients. Pr...

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide first-line support for data products, troubleshoot issues, guide implementation, collaborate with teams, and empower customers in data usage.

• 5 - 6 Years
• Dubai - United Arab Emirates (UAE)

Handling, overseeing, and assessing customer service activities and providing services as per company standards. Prepare a strategy to optimize every touch point within the cust...

• 0 - 5 Years
• Dubai - United Arab Emirates (UAE)

Telesales Executives work in a call center environment, handling inbound and outbound calls to promote and sell the company’s products and services. The role involves engaging w...

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Greet and welcome guests with a warm smile, ensuring a positive first impression of the establishment. Manage all incoming calls and inquiries efficiently, directing them to the...

• 1 - 2 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Greet and welcome visitors with a warm and professional demeanor, creating a positive first impression that reflects the company's values. Manage a multi-line phone system, ensu...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oracle 12c Administration Hyperledger Fabric v1.4: Network Engineering, Design and Deployment Automating Administration with Windows PowerShell (Course 10961) Cybersecurity Fund...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 1 - 3 Years
• Jeddah - Saudi Arabia

Configure, maintain, and troubleshoot network infrastructure to ensure seamless connectivity and optimal performance across all devices. Implement and manage security protocols,...

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

We are looking for a Technical Service Administrator to coordinate daily service and installation activities, ensuring cases are correctly scheduled, followed up, documented, an...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Job description: Participate in troubleshooting for both hardware and software issues; Perform general onsite, hands-on support for technology, Equipment, and/or Devices and sup...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

As an L1 IT Support Technician, you will be the first point of contact for end-users seeking technical assistance. You will be responsible for diagnosing and resolving basic tec...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Job Purpose The System Administrator is responsible for the day-to-day administration, monitoring, maintenance, security, and optimization of DRE Group's IT infrastructure, clou...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure and troubleshoot routers, switches, firewalls, access points, and other network devices. Monitor ...

• 1 - 6 Years
• Cairo - Egypt

To be added Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keep...

• 1 - 3 Years
• Cairo - Egypt

Requirements 1-2 years of experience in customer service or call center roles Comfortable using digital tools, apps, and CRM systems Willingness to work flexible shifts, includi...

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage customer information and service requests, ensuring data accuracy and customer satisfaction through effective communication and CRM software proficiency.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, utilizing CRM software, and fostering relationships while analyzing feedback for improved experiences.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage client communication and expectations, coordinate project execution, resolve customer issues, and maintain project documentation with strong communication skills.