Cybersecurity Pre-Sales Engineer

Client of ITHR 360° CONSULTING FZE

The Cybersecurity Pre-Sales Engineer will play a pivotal role in engaging clients during the sales cycle, understanding their cybersecurity challenges, and designing tailored technical solutions.

Key Responsibilities

1. Pre-Sales Technical Engagement

• Collaborate with the sales and business development teams to identify customer needs and craft cybersecurity solutions that align with their technical and business requirements.

• Conduct requirements gathering sessions, technical workshops, and product demonstrations for prospects and existing clients.

• Develop solution proposals, BoQs, and technical documentation tailored to each opportunity.

• Design and present architecture diagrams, deployment frameworks, and integration plans for proposed solutions.

• Deliver proof of concept (PoC) and pilot deployments to validate proposed solutions, ensuring client satisfaction and technical alignment.

2. Solution Design & Technical Expertise

• Leverage strong working knowledge of leading cybersecurity platforms such as:

  • Palo Alto Networks (Next-Gen Firewalls, Prisma, Cortex)

  • Darktrace (AI-driven threat detection and response)

  • Imperva (Web Application Firewall, Data Security)

  • Silverfort (Identity Protection, MFA, Zero Trust)

  • CloudSEK (Digital Risk Monitoring, Threat Intelligence)

  • Picus Security (Breach and Attack Simulation, Security Validation)

• Prepare and validate solution architecture documents that include security framework alignment, technical integration, and scalability considerations.

• Stay up to date with cybersecurity trends, threat landscapes, and vendor product updates to provide strategic recommendations to clients.

3. Customer Relationship Management

• Act as a trusted advisor to clients understanding their cybersecurity posture, risk tolerance, and compliance obligations.

• Participate in technical discussions, RFP responses, and proposal defense meetings.

• Work closely with client IT and security teams to ensure successful pre-sales and post-sales transitions.

• Maintain ongoing communication with clients to identify upsell or cross-sell opportunities within the cybersecurity portfolio.

4. Internal Collaboration & Enablement

• Work with the delivery and operations teams to ensure seamless handover of projects post-sale.

• Provide technical training and knowledge sharing sessions internally to enhance team capability.

• Assist in developing sales collateral, solution briefs, and technical marketing materials.

• Contribute to vendor relationship management, supporting certifications, partner programs, and technical enablement initiatives.

5. Documentation, Reporting & Compliance

• Prepare and maintain detailed technical documentation, proposals, and records of customer interactions.

• Support the creation of solution templates, PoC reports, and evaluation summaries.

• Ensure that all designs and recommendations comply with relevant security standards (ISO 27001, NIST, GDPR, etc.) and best practices.

• Track and report key pre-sales metrics, including PoC outcomes, win rates, and customer feedback.