D2C Platform Project Manager

Kreeyaa

Lead the planning and execution of new country launches.
Define project requirements, timelines, and deliverables, ensuring and within budget.
Monitor project performance metrics and provide actionable insights to drive continuous improvement and optimize customer experiences.
Act as a liaison between the regional D2C team, regional development teams, and global platform teams to facilitate seamless collaboration and communication.
Maintain high-quality project documentation.
Translate business/functional requirements into technical solutions and build related operational processes to bridge gaps between stakeholders and development teams.
Respond to ad-hoc requests from the Corporate Office and ensure effective communication with local stakeholders to address challenges promptly.
Conduct continuous regional e-commerce sellout platform trend reviews and assess their applicability to Samsung eStores, driving data-driven decision-making.
Participate in technical planning and requirements gathering phases, including design, code, and test, to ensure successful project execution.
Support the D2C Platfrom Head in managing internal stakeholder expectations for project deliverables and help implement an effective system of project governance.
Facilitate communication and collaboration between cross-functional teams to ensure smooth execution and address any challenges proactively.
Ensure compliance with company policies, industry regulations, and legal requirements for D2C operations.
br>Qualifications:
Bachelor/Master degree in Business/IT/Engineering or a relevant field with 5-7 years of experience in eCommerce
PMP, PRINCE2, CAPM, AgilePM, ACP or Lean Six Sigma qualifications advantageous.
Strong understanding of end-to-end eCommerce operations (online, offline, omni), retail strategies & eCommerce trends
Strong communication and leadership skills.
Strong understanding of market dynamics and technology
Fluent in English (Bonus: Korean, French, or Turkish)
br>Preferred skills:
Strong understanding of e-commerce platforms (Hybris, AEM, Magento, Spotify, Salesforce) & related ecosystems including ERPs, WMS, CMS, payment gateways, CRM tools, and analytics platforms
Well-versed in the use of tools of software delivery e.g. MS OFFICE suite, JIRA, Confluence etc.
Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment
recommendations/strategic plans for business growth
Knowledge of Agile methodologies and experience working with development teams (business analysis, developers, QA, architects).