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Experience
1 - 6 Years
Monthly Salary
AED 3,500 - 4,000 ($946 - $1,081)
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
A CRM Administrator/ Data Analyst manages and supports a company’s Customer Relationship Management (CRM) system — ensuring data accuracy, user access, and efficient workflows. The candidate should have a basic understanding of CRM platforms, good data handling skills and strong attention to detail.
Core Responsibilities:
- Manage and update customer data in the CRM
- Support users with basic CRM issues
- Create simple reports
- Maintain data accuracy and documentation
- Assist with basic workflow and system updates
- Collaborate with cross-functional teams to understand data requirements and provide timely and accurate reports that meet business needs.
- Conduct thorough data cleansing and validation processes to ensure data integrity and reliability before analysis
Skills Required:
- Basic CRM knowledge
- MS office skills
- Understanding of sales & marketing processes
- Strong communication and problem-solving
- High attention to detail
- Patience and ability to support users
- Good documentation & organization skills
- Comfortable working with large datasets and multiple data sources; demonstrable experience of data cleaning, validation and reconciliation.
- Effective written and verbal communication skills and experience working collaboratively across functional teams.
Desired Candidate Profile
- Bachelor's degree
- Minimum of 2-3 years of experience in a data analyst role
- Commitment to maintaining confidentiality and complying with company governance, security and data protection standards.
- Exceptional problem-solving skills with a strong analytical mindset, able to interpret complex data sets with ease.
- Strong time management skills and ability to meet tight deadlines.
- Ability to work independently and collaboratively within a team, demonstrating flexibility in adapting to changing priorities.
- Fluency in English; additional languages are an advantage to enhance communication
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Data Management
- Data Analysis
- Reporting
- Data Analyst
- Data Integrity
- Data Manager
- CRM Management
- Report Generation
NAFFCO FZCO
NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF). With the most talented and dedicated employees from around the world, NAFFCO has over 450 passionate engineers and over 3 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide. Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS. Our success is driven by our 'passion to protect'; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.
Read MoreSam Mathew - Manager Talent Acquisition
JAFZA Dubai P.O Box: 262169 - United Arab Emirates, Dubai, United Arab Emirates (UAE)