Data Center Technician Data Services Saudi Arabia Limited One Person Company - H12

TWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.

You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

This position involves:

- Diagnosing hardware and network problems followed by physical repairs

- Troubleshooting events within internal Service Level Agreements (SLAs)

- Performing root cause analysis of equipment failures

- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

BASIC QUALIFICATIONS

- Experience with computer hardware troubleshooting and repair

- Bachelor's degree in information technology or computer science

- Must have Saudi Arabian citizenship

PREFERRED QUALIFICATIONS

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure