Debt Collections Officer First Solution Management Services

Multiple VacanciesEmployer Active

Posted on 26 Feb

Experience

1 - 6 Years

Monthly Salary

AED 3,000 - 4,000 ($811 - $1,081)

Job Location

Abu Dhabi, Dubai, Sharjah - United Arab Emirates (UAE)

Education

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Any

Benefits

Commission, Annual Leaves As Per Labour Law, Medical Insurance, Perks & Benefits As Per Labour Law, Visa

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Debt Recovery Officer / Collection Agent

Location: Dubai, United Arab Emirates

Employment Type: Full-Time

Salary: AED 3,000 – AED 4,000 per month + Performance Incentives


About the Role

We are seeking motivated and results-driven Debt Recovery Officers to join our growing team in Dubai. The ideal candidate will be responsible for managing overdue accounts, negotiating repayment solutions, and ensuring timely recovery of outstanding debts while maintaining professionalism and compliance with UAE regulations.

This role is ideal for individuals who are target-oriented, confident communicators, and capable of working in a fast-paced, performance-driven environment.


Key Responsibilities

  • Proactively contact customers via phone, email, and written communication to recover outstanding payments

  • Review and analyze customer accounts to identify overdue balances

  • Negotiate structured repayment plans and settlement agreements within company policies

  • Monitor payment commitments and follow up to ensure timely settlement

  • Maintain accurate documentation of all collection activities in the system

  • Escalate complex cases when necessary

  • Ensure compliance with UAE laws, company policies, and ethical collection standards

  • Deliver professional and respectful customer service at all times

Desired Candidate Profile

  • Bachelor’s Degree (required)

  • Proven experience in debt collection, telesales, banking, or financial services is preferred

  • Strong negotiation and persuasion skills

  • Target-driven mindset with ability to handle performance pressure

  • Excellent verbal and written communication skills

  • Strong problem-solving and conflict resolution abilities

  • Ability to meet deadlines and manage time effectively

  • Professional attitude with high integrity


What We Offer

  • Competitive salary package with performance incentives

  • Career growth opportunities within a reputable financial services organization

  • Professional training and development

  • Supportive and structured work environment

  • Opportunity to work with leading financial institutions in the UAE

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Debt Negotiation Officer
  • Debt Recovery Agent
  • Credit Collections Officer
  • Credit Control Officer
  • Account Receivable Specialist
  • Recovery Specialist
  • Communication Skills
  • Negotiation Skills
  • Compliance

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First Solution Management Services

We are a service provider company dedicated to providing the best possible service to our clients and have more than 30 years of experience in this field. FSMS provides world-class service and support to people from all walks of life who are in the midst of financial challenges. We provide solid financial information, education, innovative tools and ideas to each and every client and continuously search for ways to improve as an organization, including investing in the very best technology, people and processes.

Read More

Momina Javed - HR Executive

Oud Metha, Dubai, UAE, Dubai, United Arab Emirates (UAE)

https://www.fsmss.com

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