Desktop Support Engineer Computer world W.L.L

Posted 30+ days ago

Experience

0 - 4 Years

Job Location

Manama - Bahrain

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide prompt and effective technical support to end-users for hardware, software, and network issues, ensuring minimal downtime.
  • Diagnose and resolve desktop and laptop-related issues, including operating system failures, application errors, and peripheral connectivity.
  • Install, configure, and maintain desktop systems, ensuring compliance with company policies and security standards.
  • Manage user accounts, permissions, and access rights in Active Directory or similar systems to maintain data integrity and security.

Desired Candidate Profile

  • Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating foundational knowledge in IT principles.
  • A minimum of 2 years of hands-on experience in desktop support or a similar role, showcasing practical skills and troubleshooting abilities.
  • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent, indicating professional competence.
  • Experience in supporting Windows and Mac operating systems, ensuring versatility in addressing diverse user environments.

Employment Type

    Full Time

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • End-User Support Technician
  • Software Configuration
  • Network Connectivity
  • IT Ticketing Systems
  • Troubleshooting
  • Technical Support Specialist
  • Hardware Installation
  • User Support Engineer

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Computer world W.L.L

Computer World W.L.L. is an innovative and visionary organization providing information technology solutions and services to customers in the Kingdom of Bahrain. CW was established in 1984 and is a part of the prestigious Almoayyed International Group (AIG). CW is a Digital Transformation Systems Integrator, providing comprehensive end-to-end infrastructure, cloud, business productivity solutions & services that helps organizations understand & meet the needs of their digitally empowered customers, quickly and cost-effectively. CW takes an agile, collaborative approach to creating customized solutions across the digital value chain. Through our partner ecosystem we offer solutions that enable continuous innovation and improvement by managing and optimizing technology, processes, and policies in real time.

Read More

Amita Tartey - HR

202, Almoayyed Towers,AlSeef District 428 Road 2832, P. O. Box 26178, Manama King Fahd Road, Al Rawabi, Manama, Bahrain

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