DGM - Administration & Industrial Relations

L&T Hydrocarbon Engineering

Job Description

Head Administration & Industrial Relations

Location: Modular Fabrication Facility, Sohar, Sultanate of Oman
Reporting To: Unit Head, Sohar

Role Purpose

To provide strategic and operational leadership for Administration, Industrial Relations, Workforce Management, Government Liaison, Facilities, and Welfare functions at a large Modular Fabrication Facility, ensuring full statutory compliance, harmonious industrial relations, workforce productivity, superior welfare standards, and seamless support to Projects, Clients, and PMT aligned with best practices of leading EPC, Oil & Gas, and GCC industries.

Key Responsibilities

1. Industrial Relations & Labour Governance

• Head the Industrial Relations function, ensuring a stable, compliant, and productive work environment.
• Prevent, manage, and resolve labour disputes, unrest, and disciplinary matters.
• Conduct domestic enquiries, disciplinary actions, terminations, and settlements strictly as per Oman Labour Law.
• Maintain harmonious relations between management, workmen, and authorities.
• Lead IR risk assessment and mitigation strategies.

2. Omani Nationals (Omanization) End?to?End Ownership

• Full lifecycle management of Omani Nationals, including:
  • Recruitment, onboarding, deployment
  • Performance management and retention
  • Career progression and succession planning
• Ensure achievement and sustainability of Omanization targets.
• Interface with Ministry of Labour on all Omanization matters.

3. Workforce Planning, Mobilization & Control

• Overall responsibility for workforce planning, mobilization, allocation, demobilization, and optimization.
• Maintain control over manpower strength, productivity, and deployment efficiency.
• Monitor compliance with contractual manpower commitments to Oil & Gas clients.

4. Administration Leadership

• Head site and facility administration, covering offices, logistics, assets, and administrative services.
• Develop and implement SOPs aligned with GCC EPC best practices.
• Budgeting, cost control, and optimization of administrative expenses.

5. Labour Camp, Staff Accommodation & Welfare Facilities

• End?to?end management of Labour Camps ensuring:
  • Compliance with Ministry of Labour, Health, and Municipality regulations
  • Hygiene, safety, catering, recreation, and accommodation standards
• Manage Staff Accommodation Facilities, including allocation, maintenance, security, and welfare services.
• Conduct inspections and audits to ensure compliance with client and statutory norms.

6. Medical Center & Occupational Health

• Oversee onsite Medical Center / Occupational Health Facilities.
• Ensure statutory medical coverage, emergency readiness, and fitness?to?work compliance.
• Coordinate health surveillance and wellness initiatives.

7. Infrastructure Development & Facility Expansion

• Plan and oversee infrastructure development, including:
  • Offices and administration buildings
  • Workmen leisure and recreation rooms
  • Toilet and washroom facilities
  • Building expansions based on manpower growth
• Coordinate with Engineering, Project, and HSE teams to ensure compliance and timely completion.

8. Canteen & Catering Management

• Overall management of canteen and catering services for staff and workmen.
• Ensure food quality, hygiene, nutrition, and Municipality compliance.
• Vendor management, cost control, and grievance handling related to catering.

9. Grievance Handling & Employee Engagement

• Establish effective grievance redressal mechanisms.
• Address grievances related to wages, overtime, benefits, accommodation, transportation, and welfare.
• Conduct regular workforce engagement programs and meetings.

10. Compensation, Wages & Benefits Governance

• Ensure timely and accurate wage disbursement in line with WPS requirements.
• Oversee benefits, insurance, medical coverage, leave, and end?of?service benefits.
• Ensure transparency and fairness to avoid disputes.

11. Government Liaison & Statutory Compliance

• Act as primary interface with:
  • Ministry of Labour
  • Royal Oman Police (ROP)
  • Immigration and Municipality authorities
• Manage inspections, audits, and statutory reporting.
• Maintain strong knowledge of Oman Labour Law and Ministerial Decisions.

12. Skill Development Omanis & Expat Workmen

• Drive skill development and upskilling programs for:
  • Omani Nationals
  • Expat workmen
• Coordinate training, certifications, competency mapping, and skill matrices.
• Align skill development with project and national objectives.

13. Transportation Services Management

• Ensure smooth and safe transportation services for workmen, staff, PMT, and visitors.
• Oversee fleet management, routing, scheduling, vendor control, and HSE compliance.

14. Client Management & Administrative Support

• Act as single?point admin and IR interface for clients.
• Provide client support related to:
  • Office facilities
  • Site access
  • Accommodation and logistics
• Maintain service standards aligned with Oil & Gas client expectations.

Candidate Profile

Essential:

• 15+ years experience in Construction / Oil & Gas / EPC / Modular Fabrication.
• 8 10 years in Oman or GCC in senior IR & Administration roles.
• Proven handling of large multicultural workforces (3,000+ manpower).
• Strong knowledge of Oman Labour Law, WPS, and GCC practices.

Preferred:

• Experience with L&T / leading EPC or Oil & Gas majors.
• Arabic working knowledge is an advantage.