DHA Pharmacy Manager - Outpatient GluCare

Lead and oversee day-to-day pharmacy operations across multiple GluCare clinics, ensuring safe, efficient, and compliant dispensing practices.

• Standardize pharmacy workflows, SOPs, and quality standards across all facilities.
• Monitor service levels, turnaround times, stock availability, and patient satisfaction.
• Support facility-level pharmacy teams to ensure consistent performance and adherence to GluCare standards.

• Ensure full compliance with DHA, MOHAP, and applicable international regulations.
• Lead preparation for audits, inspections, and licensing requirements across facilities.
• Maintain up-to-date documentation, policies, and pharmacy records in line with regulatory standards.
• Work closely with the Pharmacist-in-Charge (where applicable) to ensure patient safety and compliance.

• Manage, coach, and develop pharmacy teams across locations, including pharmacists, assistants, and pharmacy operations staff.
• Oversee staffing plans, rotas, performance reviews, and continuous professional development.
• Support onboarding, training, and competency assessments for new pharmacy staff.
• Foster a culture of accountability, service excellence, and collaboration.

• Oversee procurement, stock planning, and inventory optimization across all facilities.
• Monitor margins, cost control, supplier performance, and wastage reduction.
• Ensure accurate reporting on stock levels, consumption trends, and financial performance.
• Collaborate with Finance and Operations on budgeting and cost optimization initiatives.

• Support the setup and operational readiness of new pharmacy services in upcoming GluCare facilities, including international locations.
• Contribute to the development of scalable pharmacy models, SOPs, and operating frameworks suitable for global rollout.
• Liaise with external stakeholders, suppliers, and regulatory bodies in new markets as required.
• Provide subject-matter expertise during feasibility planning and launch phases.

• Work closely with Clinical, Operations, Finance, Insurance, IT, and Supply Chain teams.
• Ensure pharmacy operations align with clinical pathways and patient-care delivery models.
• Provide regular updates on risks, performance metrics, and improvement initiatives to senior leadership.

Understands, follows and supports all hospital infection control programs to ensure patient and staff safety.