Job Description

Roles & Responsibilities

Duties and Responsibilities Briefing

Acknowledge brief upon receipt, and agree with client when agency will revert
Working with the Consultant, review brief and revert with questions. If necessary, arrange follow-up briefing session with client
Co-create creative brief with Consultant, sending to client for approval where necessary
When possible, brief creative team(s) face-to-face
Collate and share all materials and assets that pertain to the brief
Share work, information, assets with other partner agencies as necessary

Community Management

Content ideation, planning & creation across TikTok, Instagram, Facebook, X (Twitter) and LinkedIn (B2B & B2C)
Briefing creatives in a best practice manner for social/content
Creating content calendars
Developing, posting and moderation of content
Applying spend to social posts
Ensuring tone of voice and creative is suited to channel / client
Testing, learning and refining our content including what we are posting and to whom
Working collaboratively with media agencies, media owners and our internal teams to get maximum exposure for content (where applicable)
Working with our Creative Strategist on social strategy updates for client
Ad-hoc content creation/management such as live social from events

Content Creation

Assisting core team with online content creation for larger campaigns
Assisting with managing and briefing content contributors, social influencers and media partners
Contributing in wider digital ideation sessions
Website content management

Campaign management

Create initial 'key milestones' CPA and send to client, ensuring that the production team (creative/video) have agreed topline timings in advance
Create detailed CPA following concept approval
Support Consultant in managing job outlined in the CPA. Update and share CPA if timings change
Ensure that all work is 'fresh-eyed', using personnel from other account teams when necessary
Ensure that the status report is updated and circulated each week
Manage third party suppliers in terms of costs, timings and instructions
Update any relevant 3rd parties throughout lifecycle of project

Concept development

Working collaboratively with the creative teams and Consultant to ensure that work produced is on brief
Arrange WIP review meetings with the creative team(s), Consultant and Associate Director
Maintain high standards and consistency across smaller, day-to-day jobs

Budget management

Work with Consultant to supply accurate estimates to client within 48 hours of concept approval
Update estimate throughout lifecycle of job to reflect scope changes
Ensure a PO is received prior to the commencement of job
All POs raised for third parties.
Suppliers to be made aware of payment terms
Invoice in a timely manner
Ensure that all agency time and all external costs are recouped, without exception
Reconcile all jobs prior to invoicing. Ensure that all hours and third party costs are invoiced accurately
Maintain all internal financial documents (e.g. Financial Tracker, Outstanding PO report etc.), sharing with the team as appropriate

Campaign analysis

Facilitate the monitoring / tracking of work, inputting data and producing reports as requested
Proactively seek out competitor information, and relevant information other sectors and territories
Ensure accurate filing of all relevant campaign and competitor materials for future use

Other

Suggest areas for additional agency revenue opportunities where possible - including organic growth of clients
Contribute to new business pitches

Digital, Associate Consultant
Teneo

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