Directeur People & Culture

AccorHotel

Posted on 13 Sep

Experience

5 - 10 Years

Job Location

Morocco - Morocco

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Strategic Leadership & Business Partnership

  • Serve as a strategic and proactive partner to the General Manager and the Executive Committee, providing advice and expertise on all aspects related to employees.
  • Contribute significantly to the overall strategic direction, business objectives and operational success of the institution.
  • To guide management in the formulation and fair implementation of HR policies and procedures.
  • To ensure full compliance with Fairmont P&C standards as well as all applicable local laws.
  • To be the guarantor of ethical conduct and compliance with the Company's Code of Conduct, ensuring a climate of fairness, transparency and integrity.
  • Leverage HR data and analytics to identify trends, measure program effectiveness, and provide data-driven recommendations to inform strategic decisions related to workforce management, talent investments, and operational effectiveness.
  • Prepare the annual P&C plan, ensuring that its objectives fully meet the business needs of both hours as well as the expectations of employees.
  • Assess organizational needs, develop aligned HR solutions and implement strategies in areas such as compensation and benefits, HR administration, recruitment, training and development, social relations, health, safety and well-being.
  • Collaborate with the Director General to ensure that HR support is provided at the hotel.
  • Maximize team skills by overseeing the coordination of initiatives, providing regular coaching and developing performance.
  • Advise and assist in the interpretation and consistent application of P&C policies and procedures, applicable legislation and UK employment law.

Culture & Employee Experience

  • Foster an inclusive, engaging and performance-oriented work environment in line with Fairmont's values and standards.
  • Lead the development and execution of a strong and attractive employee engagement strategy.
  • Actively promote a high-performance culture that encourages innovation, collaboration and continuous improvement.
  • Serve as a leadership model, provide advice and coaching on professional issues, career development, performance management and conflict resolution.
  • Foster and promote positive relationships between colleagues through an environment based on open communication, trust, mutual respect and friendliness.
  • Be an ambassador for Diversity, Leave and Inclusion (DE&I) initiatives, ensuring fair and equitable practices and an environment where every employee feels respected and valued.
  • Be actively involved in the well-being, safety and development of employees by providing advice, cost and constructive feedback.
  • Oversee the management of employee benefits and medical benefits.
  • Ensure the regular organization of social and festive events for employees.
  • Ensure that employee facilities (staff restaurant, changing rooms, infirmary) are maintained and comply with Fairmont and Accor standards.
  • Implement an effective internal communication program to maximize understanding of the hotel's objectives, philosophy and operational concepts.
  • Effectively communicate core values and behavioral standards at all levels and disseminate corporate materials.
  • • Develop a complete package of HR and training materials, in collaboration with the Training Manager, and publish an annual/quarterly/monthly training plan as well as an internal electronic newsletter.
  • Collect and process employee feedback from satisfaction surveys.

Talent Management & Development

  • To develop and implement a comprehensive talent management strategy for the hospital.
  • Integrate recruitment, succession planning for critical positions, and tailored leadership development programs to build a strong pipeline of internal talent.
  • Maintain a structured recruitment process, favouring mobility and internal promotion, with external recruitment as support.
  • Implement an effective external recruitment process to attract the best talent in the market, with competitive and responsible compensation packages.
  • Group external integrations into cohorts to ensure structured induction and orientation.
  • Ensure compliance with authorized staffing, job titles and organizational chart in line with Accor payroll initiatives.
  • Manage job descriptions, required profiles and task sheets, recommend candidates for internal mobility and maintain regular contact with identified talent.
  • Supervise recruitment communication and advertising to reflect the corporate brand image and use it only as a last resort.

Desired Candidate Profile

  • Experience confirms at least 5 years an HR management position, including at least 3 years in luxury hospitality or equivalent premium sector.
  • Excellent communication skills (written/oral), sense of pedagogy and influence.
  • Assertive leadership, emotional intelligence, ability to federate and grow teams.
  • Strength of proposal, strategic sense and results-oriented.
  • Discrimination, respect for confidentiality and exemplarity of ethics.
  • Open-mindedness, intercultural sense and inclusive posture.

Company Industry

Department / Functional Area

Keywords

  • Directeur People & Culture

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