Director of Housekeeping (Turkish) RIXOS

We are seeking an experienced and professional Director of Housekeeping to lead our housekeeping operations in Abu Dhabi, United Arab Emirates. In this pivotal leadership role, you will oversee all aspects of housekeeping services, ensuring exceptional cleanliness standards, operational efficiency, and guest satisfaction. You will manage a diverse team, develop strategic initiatives, and maintain the highest levels of hygiene and service excellence across our facility. The ideal candidate will be fluent in Turkish and possess strong leadership capabilities combined with a keen eye for detail and operational excellence.

• Direct and manage all housekeeping operations, including daily cleaning schedules, staff assignments, and quality control procedures
• Lead, mentor, and motivate the housekeeping team, fostering a culture of excellence, accountability, and continuous improvement
• Develop and implement comprehensive training programs for housekeeping staff to ensure compliance with organizational standards and best practices
• Establish and maintain rigorous quality assurance protocols, conducting regular inspections and audits to ensure all areas meet established cleanliness and safety standards
• Manage housekeeping budgets, including labor costs, supplies, and equipment procurement, while optimizing resource allocation
• Coordinate with other departments to ensure seamless service delivery and address any operational challenges or guest concerns
• Monitor inventory levels and manage vendor relationships to ensure timely procurement of cleaning supplies and equipment
• Ensure strict adherence to health, safety, and hygiene regulations, including proper handling of chemicals and waste management procedures
• Conduct performance reviews and evaluations for housekeeping staff, identifying development opportunities and recognizing outstanding performance
• Analyze operational metrics and implement process improvements to enhance efficiency and reduce costs
• Maintain detailed records and reports on housekeeping operations, staffing, and budget performance
• Represent the housekeeping department in management meetings and contribute to strategic planning initiatives

• Minimum 5+ years of progressive experience in housekeeping management or similar operational leadership roles within hospitality or facility management environments
• Proven track record of successfully leading and developing housekeeping teams of varying sizes
• Fluency in Turkish and English (written and verbal) is essential
• Strong proficiency in time management and organizational skills with the ability to manage multiple priorities simultaneously
• Demonstrated expertise in budget management, cost control, and financial planning
• In-depth knowledge of housekeeping standards, protocols, and best practices in the hospitality industry
• Proficiency with housekeeping management systems and software applications
• Excellent interpersonal and communication skills with the ability to motivate and inspire teams
• Strong problem-solving abilities and decisiveness in addressing operational challenges
• Knowledge of health, safety, and hygiene regulations applicable to hospitality facilities
• Experience with staff training, development, and performance management
• Preferred: Experience in luxury hospitality environments or five-star hotel operations
• Preferred: Familiarity with UAE hospitality regulations and local operational requirements
• Preferred: Multilingual capabilities (Arabic or English proficiency is advantageous)